I ordered a motorised blind that needs an an adapter. That should have been made clear on the website but was not. Incidentally, I cannot find the adapter on the website so am not sure where to source it!
The Blind is a very good, well engineered and thought out. We did not get a screwdriver in the pack, and the result was that we had to go out, find and buy one which was right fir the screws. This was frustrating. All the U Tube information led us to expect this tool in the package box. Shame to be let down by such a small thing.
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Fiona campbell
8/10
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I bought 2 blind adapters. They would look better, on my white blinds, if they were white rather than grey.
It would have been helpful to know when ordering three blinds that I would also need three adaptors to open and close out-of-reach manual blinds.
Delivery was a nightmare. Velux said delivery on 22 April. DX tracker said delivered on 16 April. Velux customer services unable to track or phone courier.