Very impressed with how simple these were to fit and pleased to benefit from a discount as needed 6! Much better quality, fit and installation than replicas I have bought in the past
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're delighted to hear that you found the blinds simple to fit and that you were pleased with both the quality and the discount on your order. It's especially great to know that they exceeded similar products you've purchased in the past. We really appreciate your support and hope you continue to enjoy your new blinds.
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're delighted to hear that you found the blinds simple to fit and that you were pleased with both the quality and the discount on your order. It's especially great to know that they exceeded similar products you've purchased in the past. We really appreciate your support and hope you continue to enjoy your new blinds.