Product and website are easy to fit/use. Unfortunately the Parcelforce delivery was poor and I had to collect my blinds 4 days after they should have arrived! If the Velux brand is quality then you need a quality delivery service. I persuaded my neighbour to buy 10 blinds this week…….I sincerely hope she has a better experience.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're delighted to hear that you found both our website and products easy to use and install. However, we're very sorry to learn that your delivery experience did not meet expectations and that you had to wait several extra days to collect your blinds. We understand how frustrating this must have been and appreciate your comments regarding the importance of reliable delivery alongside a quality product. Thank you also for recommending us to your neighbour. We truly value your support and sincerely hope her experience is a smooth one from start to finish.