|
peter c
9/10
|
The Evri delivery service could be improved. The predefined communication is all over the place in terms of delivery time slots and internal communication between despatch and final delivery feels like guesswork.
|
Grahame K
10/10
|
Identifying the correct product was easy and the online installation video was excellent to, the only thing the video didn’t reference was replacing an existing blind, I was a little concerned about removing the old cassette without damaging anything, however forwarding the installation video to the end was helpful.
|
Neil L
2/10
|
The blind was so low quality I ended up removing and keeping the old one - with a hole in it - instead.
|
robin f
9/10
|
Blinds themselves are great. Delivery time was long and poor communication about delivery status.
|
Stephen W
8/10
|
Instructions for installation were not accurate and missed vital parts of process out
Comment by veluxblindsdirect.co.uk:
We appreciate your comments and regret that your experience with the product was not a positive one. Please don’t hesitate to get in touch with us so we can assist you further or explore possible solutions.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the delivery did not meet your expectations. Please rest assured that we take such concerns seriously and are working to improve. If there is anything we can do to assist you further, don’t hesitate to contact us.