veluxblindsdirect.co.uk Reviews

Consumer Goods

(16355 public reviews)
Rating of  8.1  from 0 - 10
veluxblindsdirect.co.uk
10/10

Great product, delivered in timely fashion and installation simple. Thank you!

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6/10

The bridge doesn’t work with the latest wi fi technology like 5ghz.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We are sorry to hear that the product did not live up to your expectations. The bridge is compatible with WiFi between 2400 – 2483.5 MHz. The parameters can be found in the product description as well. If there is anything we can do to help, please reach out to our support team.

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8/10

I ordered 2 small adapters, which arrived in separate, big, padded envelopes . What a waste of so many resources.

Comment by veluxblindsdirect.co.uk:

Thank you for your review. Your feedback is important to us, and we're continually working to improve our service.

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5/10

Not sure why I’ve been sent this survey before I’ve received the product….

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're very sorry to hear that you did not receive the product at the time of the survey. Your feedback is important to us, and we're continually working to improve our service.

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0/10

The delivery people put a card through our door saying they could gain access to the property. We were in at the time, they could have rung the doorbell and we would have let them in.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're very sorry to hear that the delivery service didn't meet your expectations. Your feedback is important to us, and we're continually working to improve our service.

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8/10

Fitting instructions could be more detailed. Customer Support on the phone was very good.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're sorry to hear that the product instructions did not meet your expectations. If there's anything we can do to help, please reach out to our support team.

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8/10

Product quality is excellent and fitting straight forward, however delivery (Evri) was atrocious- needed to re-arrange from home address to post office and it then took a week longer to be delivered

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're very sorry to hear that the delivery service didn't meet your expectations. Your feedback is important to us, and we're continually working to improve our service.

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6/10

Very hard to find the blind control pole from your website front page. And then It is ridiculously expensive !

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. Your feedback is important to us, and we're continually working to improve our service.

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10/10

Good service. Quality product. Clear instructions.

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8/10

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About veluxblindsdirect.co.uk

VELUX Company Ltd is a sales and marketing organisation covering the whole of the United Kingdom and Ireland.
We are part of the international VELUX Group with sales and manufacturing operations in more than 35 countries and 10.000 employees worldwide. Our local company was originally incorporated in the UK in 1954.

For more than 70 years, the VELUX Group has created better living environments for people around the world. Using daylight and fresh air. A passion for daylight, fresh air and better living environments. That's what started our company more than 70 years ago. And it's still what drives us forward.

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Contact veluxblindsdirect.co.uk

If you have any questions related to the reviews on this page, or to veluxblindsdirect.co.uk in general, please get in touch.

Email: sales@velux.co.uk Phone: 01592 778225

Our promise to you We - CustomerGauge - guarantee you that we only publish real, authentic reviews from customers who interacted with this company.