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Wendy R
9/10
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The difficulty experienced was in the taking down of the old blind fittings which had been in situ for 25 years, hence it took a while to understand the process of installation (new mounting brackets are required). The fitting of the new blind required 2 people. Extremely happy with the end result.
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Kathy D
10/10
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We were unable to reset the solar blond in order to set it up. No online info from searches were helpful in that the button wasn’t mentioned. The manual was useless. Took a phone call to sort out. The person said this is a new model and the instructions are different. Once we found the button and did what he said the blind was absolutely fine.
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Liz F
10/10
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Design of the blind is so clever, and put together so that it's almost impossible to do anything incorrect!
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Jason Y
7/10
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I thought the overall experiene of searching for the relevant product and purchasing was good. The item was delivered quickly and installation was easy. I was disappointed to find the product that I did order went down in price a few days later.
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Richard B
0/10
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The website was not helpful, it was impossible to figure out what information I needed and what was related to the product I have. In addition the equipment I was sent did not work and would not connect to my WiFi!
Comment by veluxblindsdirect.co.uk:
We apologize that your experience was not as smooth as expected. Please don’t hesitate to get in touch with us so we can assist further or explore possible solutions.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback! We are happy to hear, that you were satisfied with the purchasing process!