I ordered 2 blinds (both the same) but only one was delivered on the specified day. The delivery driver was a little unhelpful when I asked him to double check the order. I rang customer service and the 2nd blind was delivered the next day and left in a safe place. I had no updates from the delivery company other than the day the order was to be delivered - most companies now give a day then a rough time slot or call when they are on the way. The lack of updates coupled with the blinds not arriving together & an surly delivery driver was somewhat irritating. However the blinds are now fitted and in situ.