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Paul B
5/10
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Evri are a poor service provider for rural locations. Advised we were not available to receive parcel when we were in the house and they simply were too lazy to find us
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Scott M
3/10
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The remote doesn't work with my model of window the window i have has no model number on them so very difficult to match up the remote . Trying to resolve this with velux or supporting engineers is a nightmare no further forward
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Patrick S
10/10
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I needed help as I misunderstood the instructions which I have to say were very clear on the app. Ian was very helpful and patient. Excellent experience. Thank you. Patrick
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Sarah C
10/10
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Very impressed. We had velux blinds but they were old and we wanted new ones to replace. Very quick delivery and the new ones look fabulous.
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Frank W
4/10
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You did badly Ordered 2 items only one item delivered. Couldn’t get a reply from customer service by phone now facing up to 72 Hour wait for a response by email meantime the blind I ordered is as much use as the proverbial chocolate teapot as the mounting brackets I ordered have not been delivered and are missing from the delivery note but were on the confirmation note . I assume I have paid £70 + for blind and £5 for the fittings the lack of which make the blind useless
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David M
10/10
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We replaced 4 old roof windows (from 1980s) with 4 Velux windows. Really pleased with them. Have installed blinds on 3 of them (ne is in a bathroom so no blind). Very clear instructions, simple to install in any case and very pleased with how they look. Only negative: we ordered 3 together but the deliveries were separate - seemed odd to us.
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vivienne n
6/10
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The blind I received had two small spots in the blackout coating that allowed light in through the blackout blind. Rather than return the product, I covered these up with adhesive opaque tape.