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Duncan E
3/10
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as the product has not arrived yet it is very difficult to comment. It does appear to take a LONG time between ordering and delivery!!!
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Michael B
10/10
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Attention to detail in the design of the product is clear to see. Nice product, well made and straight forward to install.
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Beth M
5/10
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I have received a delivery note, but not the blind. I was given no idea when to expect it and do not know if it has actually been loss or mis delivered.
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Norman T
9/10
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To maintain my windows I needed ZZZ 176 lacquer you only listed ZZZ130KI or similar paint on the maintenance page.
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Julie W
0/10
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Item not yet delivered so I’m not sure why you’re sending a survey out!
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear that you did not receive the product at the time of the survey. Your feedback is important to us, and we're continually working to improve our service.
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Philip K
0/10
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The quality is far inferior to non branded blinds for velux windows. We were stuck due to the size of these and availability. One of the two blinds installed constantly sticks and gets caught despite nothing in the way.
Comment by veluxblindsdirect.co.uk:
We appreciate your comments and regret that your experience with the product was not a positive one. Please don’t hesitate to get in touch with us so we can assist you further or explore possible solutions.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear that the delivery service didn't meet your expectations and that you did not receive the product at the time of the survey. Your feedback is important to us, and we're continually working to improve our service.