Would like a section that was just a listing of productive questionnaire format but not browseable
Comment by veluxblindsdirect.co.uk:
We appreciate your suggestion regarding a dedicated questionnaire-style section that would allow customers to view products in a more guided, structured format rather than through traditional browsing.
We're always looking for ways to improve the user experience, and feedback like yours helps us better understand how different customers prefer to search for and compare products.
Thank you for your valuable input and for helping us improve our services.
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
Comment by veluxblindsdirect.co.uk:
We appreciate your suggestion regarding a dedicated questionnaire-style section that would allow customers to view products in a more guided, structured format rather than through traditional browsing. We're always looking for ways to improve the user experience, and feedback like yours helps us better understand how different customers prefer to search for and compare products. Thank you for your valuable input and for helping us improve our services.