Installation was actually straight forward. Lovely snug fitting blinds up just in time for heat wave to keep the heat out
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're delighted to hear that the installation process was straightforward and that your new blinds fit perfectly. It's especially great to know they were installed just in time to help keep your home cooler during the heat wave.
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're delighted to hear that the installation process was straightforward and that your new blinds fit perfectly. It's especially great to know they were installed just in time to help keep your home cooler during the heat wave.