I have been trying to order a new window and new blinds but the overall process has been incredibly slow and I am still waiting to get confirmation from the installers so I can place the final order. Additionally, customer service hours are very limited which makes it hard for me to get in touch with someone and speed things up.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We appreciate your feedback regarding our customer service availability. We recognize that limited contact hours can make it difficult to get timely updates and support, and we understand the inconvenience this has caused. Your comments have been shared with the relevant teams as we continuously work to improve both our communication and the overall customer experience.