Delivery was a day late waited in on the Tuesday & it didn’t arrive,i then had to waste another day on the Wednesday,so please get a more reliable delivery service my time is important to me ( I have cancer ) was supposed to go to my granddaughter’s ill never get that day back
I purchased a Blackout Energy Pleated Blind, and while it functions effectively for the area it covers. When the blind is fully extended, it only covers about 95% of the window, leaving 5% uncovered. This allows light to pass through, defeating the purpose of the blackout and thermal insulation features.
I don\'t normally participate in these surveys as I think that the results are rather contrived. League tables of dissatisfied customers would be much more meaningful. On this occasion however I have to say that I found the customer support agent to be very helpful. She helped me to make appropriate purchases.
Not at all happy that having paid for two products one is delayed until mid January, no explanation given or compensation of any kind.
Our previous Velux blinds had been up for nearly 30 years. We had the rooms professionally decorated so thought it would be nice to have new blinds. They are lovely, we are delighted, easy to install too. Absolutely not complaints about the service it was brilliant. Thank you.
Bought 7 blinds for the top floor windows in our new house. Never fitted such things before, so was a little apprehensive. These were beautifully designed and engineered. The first one was slow, as I worked through the steps, but the rest went in really quick and look great. It\'s not just the blinds themselves - it\'s the way the assembly has been thought through and engineered. A lot of thought has clearly gone into them. I called my wife up to see how cleverly they worked. Really, really good. Well done!
Remote control not work well Still not working Touch control still not control blinds