Despite placing.the order in one go, two identical blinds came in 2 separate parcels, on different delivery days, sent via the same courier. This meant I managed to rearrange the delivery of one to a parcel shop but didn't spot the email about the second, identical item and courier. That one was left exposed on the doorstep for days, as we were away. There was no second delivery attempt nor neighbour delivery. The other two blinds are yet to be delivered by a different carrier, to be despatched much later than indicated on the website. So ... four blinds (3 identical) and 3 deliveries and lots of inconvenience attempting to manage them all.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that the delivery process caused inconvenience. We understand how disappointing it is when items from the same order arrive in multiple shipments, on different days, and with different carriers, making deliveries difficult to manage. We also regret that one parcel was left unattended while you were away and that the remaining blinds have been delayed. Your comments regarding the delivery experience and communication will be shared with the relevant teams for review.