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David B
9/10
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Good product and very helpful advice on ordering, but information on tracking delivery was inaccurate. It seemed to be stuck in a UK depot for several days ,but without warning was delivered.. We could have been on 2 weeks holiday!
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Lisa N
0/10
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Ordered on 14th August. So far, had an email to say one of three items has been dispatched...only I can't actually track it and it hasn't arrived.
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Calum E
10/10
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Ordered velux blind which was received within a week, well packaged with clear instructions on how to fit the blind. Really impressed with website, delivery and product received.
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Archie T
0/10
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Did not receive the samples Your web site says sent But not recieved. Due on the 26th now29th Sent via post office Disillusioned ?
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Ben W
10/10
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Very impressed with your customer service. We had a problem with the blind when it was delivered as it was damaged. The customer service team turned what could have been a negative experience into a truly positive one with how they dealt with the situation.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the order was not delivered while the estimated delivery date. Please reach out to us so we can investigate the issue and find a suitable resolution.