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jill b
10/10
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Being able to speak to a person to double check i had ordered tge right thing. I am puzzled as to why the builder’s order was wring with the same information, he wasn’t able to return them due to time passing. Hey ho. The man i spoke to was brilliant, please thank him
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James G
3/10
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Packaging was damaged and so was blinds when opened. Spoke to a lady on the phone about replacements who was very helpful. Then have to wait for the painfully slow delivery again
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Julienne S
8/10
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Speed up delivery time. the blind is a fantastic product. Looks nice and works very well. Overall extremely pleased with and would recommend to others
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear that the delivery service didn't meet your expectations. Your feedback is important to us, and we're continually working to improve our service.
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KERRIE L
10/10
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The blinds were easy to install and look fantastic ! The customer service was very good as I wanted to rearrange my delivery and they went out of their way to accomodate me . Blinds are of a good quality and look expensive and stylish . They are a perfect fit even though i didnt measure them just used the code on the window frame as advised by velux . Would highly recommend !
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear that the delivery service didn't meet your expectations. Your feedback is important to us, and we're continually working to improve our service.