IMPORTANT! VELUX TAKE NOTE: Yet again, our delivery address was incorrect on the Parcel Force label attached to each blind. This resulted in, yet again, the blinds being delivered to the wrong address. We had to call Velux and, after waiting a long time to get to speak to a customer services rep, to explain that we had not received our blinds. He very helpfully ordered replacements. However, I eventually tracked down where the blinds had been delivered to, noticing that the Parcel Force label was completely incorrect! Even the replacement blinds were incorrectly addressed, yet in placing our order, we gave the full, correct postal address (evidenced on the order confirmation email sent by Velux). Exactly the same problem happened years ago when we lived elsewhere! Velux needs to take issue with Parcel Force to find out why they seemingly refuse to put the full, correct postal-delivery address on their labels!
Poor packaging. Packaging arrived damaged which meant I had to open it to ensure product inside wasn’t damaged (it wasn’t)