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Martin O
1/10
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I think the 10 days shipping is very poor and should be improved, as a past resident of France I know what exactly what the problem is... the French ways!.... it didn't move at all over the weekend, but when it comes to the UK it was delivered on a Saturday. Plus the first time I came to use one of the blinds... the top cover came off and I had to remove the whole blind kit to refit it, plus the system of fitting the top cover is very poor and not at all very rugged, I had apply some bonding agent to hold it more secure, so a job that should have taken 30 – 45 minutes actually took 3 – 4 hours. Plus your fitting instructions are very poor, particularly to do with pairing 2 separate blinds.... especially for my model, in-fact I found out how to do it using Grok AI.... now they work very well.
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Peter A
8/10
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We ordered 3 blinds, 2 of the same type. The delivery was quick, but only 2 of the 3 items were delivered. We then received no further tracking information. The final item was delivered 3 days after the first 2, but with no indication it was going to be delivered. Fortunately we were in.
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Mrs J
1/10
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I emailed asking for quick delivery as the product was being brought to me in France. I did not receive a response and to date have no idea if my order has being sent or delivered. Unimpressed.
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Geoffrey S
8/10
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The website needs to flag up during ordering that another pack is needed for particular windows. Our GGL 304 window needs an adapter pack that we did not know about until we saw the installation instructions.