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Tabitha C
10/10
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Excellent quality, clear instructions, very good design, easy to install, good range of colours and good blackout effect. Thank you
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Anthony H
7/10
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We have not installed the units yet but the delivery was quite slow and we only received notification the day before delivery. The delivery was actually made ahead of the slot in our notification.
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Deborah H
10/10
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I had a query before I ordered. I spoke to a very helpful customer services lady and she was able to help me sort my query and I was very confident in ordering the product. I’ve now received my order and very pleased thanks for your help
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Olwen M
10/10
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The blind was very easy to install & very clever design with sunscreen or total blackout. Very pleased.
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Steve D
9/10
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Delivery was not good, 1 item was missing from a package that was partly open and the whole delivery was left outside my house aty safe place, I do not have an agreed safe place.
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Andy S
8/10
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The solar blinds are very easy to install and have very good functionality. We have four windows in a row and it would be nice to have a single remote that could switch between the four blinds rather than having four remotes. We want to set blinds at individual heights so pairing four to one isn’t an option. Also the manuals give quite limited details for resetting the remotes and I needed to phone for help a couple of times. Finally the solar blinds are at the top end of cost and maybe for orders such as four there could be a bulk discount
Comment by veluxblindsdirect.co.uk:
Thank you for your detailed feedback. We’re delighted to hear that you found the solar blinds easy to install and that you’re happy with their functionality. We really appreciate your suggestions regarding a single remote for multiple blinds. This is valuable insight and will be shared with our product team. Your comments about the manuals are also noted. We’re sorry that you needed to contact us for additional support. We’re always looking to improve our guidance to make setup as straightforward as possible.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that the delivery took longer than expected and that the notification timing and delivery slot didn’t provide enough notice. Your comments have been noted and will be shared with our delivery partners as we work to improve both lead times and tracking updates.