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Murdo M
8/10
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The shorter blinds (765W x740L) fit well but the longer blinds (765W x 1360L) do not glide easily in the tracks and I need to be careful when opening them. As they are custom made I would expect all the blinds to perform well. The installation video is helpful but it would be good if it also included how to easily remove the original fitted blinds.
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Ian R
10/10
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Really pleased as usual with velux easy to find what i needed and parts arrived quickly.
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Michael W
8/10
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I had 4 adapters as part of my order. Each came in separate outer packaging big enough to hold 18 adapters. Why weren’t they just put in one package?? Blinds, as always, first class!
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're delighted to hear that you're pleased with the quality of the blinds and that they continue to meet your expectations. We also appreciate your comments regarding the packaging of the adapters. We understand your concern about receiving multiple items in separate packages. Feedback like this is valuable as we continually review our packaging processes and look for ways to improve efficiency while ensuring products arrive safely.
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Kiri M
4/10
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I still haven’t received my blinds as the delivery company keeps saying they are delayed. I am starting to think they have been lost. Evri is a very unreliable delivery agent and I would have second thoughts about ordering from you again if they are the only delivery option.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear about the concerns you had regarding the delivery of your blinds. Following a review of your order, we can confirm that the delivery was completed successfully on 29/06/2026. We would also like to clarify that Parcel Force was the carrier responsible for delivering your order. We understand how concerning delivery delays can be, and we apologise for any uncertainty this may have caused.
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Sarah N
10/10
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I couldn’t believe how easy it was to find the blind that I needed and so easy to fit also it was delivered within two days of my order. Absolutely brilliant service and excellent quality. This is my third purchase from Velux Blinds
Comment by veluxblindsdirect.co.uk:
Thank you for taking the time to share your feedback. We're pleased to hear that the shorter blinds fit well and are operating as expected. We're sorry, however, that the longer blinds are not gliding as smoothly in the tracks and require extra care when opening. We're also glad to hear that you found the installation video helpful. Your suggestion to include guidance on how to remove the original fitted blinds is a valuable one, and we've shared this feedback with the relevant team. If the operation of the longer blinds continues to be a concern, we would encourage you to contact our Customer Service team so they can review the issue.