I bought manual external heat blinds for GDL SK19. The website makes them very difficult to find.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that you found the external heat blinds difficult to locate on our website.
Your comments have been shared with the relevant team, as we're always looking for ways to improve the website experience and make products easier to find.
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that you found the external heat blinds difficult to locate on our website. Your comments have been shared with the relevant team, as we're always looking for ways to improve the website experience and make products easier to find.