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SUZANNE P
7/10
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I am very happy with the delivery service and quality of the product and I would purchase again. My blinds are damaged and are waiting for customer service to respond to my email.
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Frances M
10/10
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Very pleased with service was given a dali very date very pleased and surprised it arrived early
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Rose W
10/10
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It was perfect. Ordered quickly found the item I required and seamless from order to delivery. The installation was perfectly described and effortless to install.
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Marc H
10/10
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Came early, but wife hadn't finish decorating. Team effort to put up. Wife read the instruction and myself and son did as we were told. Room now dark!
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Mark W
10/10
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Fabulous that Velux continues to support older products. The new blinds were so easy to fit thanks to the great app!
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Darren W
10/10
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Fantastic product! Easy to install and up and running in about 20mins … this is coming from someone that is normally a DIY Disaster zone
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Thomas M
10/10
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Very professional contact person who was a pleasure to deal with. Then proceeded to order online - straightforward, no fuss
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Sharon P
6/10
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Received no contact whatsoever that the items had arrived, was advised delivery would be 16th so was not in. Over £500 worth of goods were left on the doorstep for the world to see FOR HOURS!!! Packaging is extremely damaged and will need to assess if products are damaged when they’re opened.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're truly sorry to hear about the delivery experience. If you discover any damage to the products, please contact our customer service team — we’ll do our best to resolve it quickly.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. It’s great to hear that you’ve been happy with the service you’ve received from us so far. I understand you’ve been in contact with our After Sales team. As mentioned, please don’t hesitate to reach out to them again if you experience any further issues or have any concerns.