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Angela E
10/10
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Great product. i think. Not used for long enough yet to see if the heat reduction blind really works, as it doesn’t appear to have an immediate effect. But recognise it’s been unusually hot!. Website is great to navigate you to get the perfect blind for your window according to the windows code number.I chose an external blind and fitting instructions were very clear and easy to folllw.
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Anna B
5/10
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We had the new blind installed by a professional installer, but since then the velux electric window it was installed on won't close properly This is very worrying as the forecast is rain. I would like to talk to a human, not an AI bot, on how to solve this problem.
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Caroline N
0/10
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Hello, I placed my order with you on 27June and was advised it was dispatched 30June It is now 14July and I still have not received my order Please can you follow up and advise when I can expect it
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Sarah H
8/10
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The instructions were incredibly unhelpful a mystery drawing addressed the fact that the blind should be held in a specific way to allow set up was ridiculous
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Mark W
8/10
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I needed four very small fixings to support my new blinds. Not only are they ridiculously costly for what they are, but the 'shipping costs' are laughable. In my view they should be included with each blind purchased. Items like this do not need 'shipping'. They can be sent via normal post methods at a fraction of the cost charged at present.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that you have not received your order at the time of this survey yet.. Please rest assured that we take such concerns seriously and are working to improve. If there is anything we can do to assist you further, don’t hesitate to contact us.