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Ralph B
8/10
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Although your webpage did state delivery would be in 7 - 10 working day my delivery took 11 days. Although this would normally be thought of as reasonable, because it was for a let holiday home this caused a complaint to be raised. This was to replace a previoud Velux blind. Competition companies offer delivery in 2-5 working days.
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Liz M
9/10
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Simple but very effective product, easy to install, quick delivery. Not the cheapest of products (although I did take advantage of your sale) but a good product that fits perfectly without any alterations.
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Hilary C
4/10
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I live in Scotland ordered on the 21/4. It was received today 5/4
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re glad to hear that your order arrived with you, though we’re sorry for any confusion around the delivery dates noted. If there’s anything you’d like us to clarify or improve regarding your experience, please don’t hesitate to get in touch with our customer support team.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that your delivery took slightly longer than the advised 7–10 working days, and we appreciate how this may have caused inconvenience. While our lead times can occasionally vary, this is not the experience we aim to provide. Your feedback is important to us, and we're continually working to improve our service.