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Brenda C
10/10
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Great service I have solar powered roof windows velux gave me a free connector hub for app It was easy to download I can now operate my windows from my phone works seamlessly Very impressive well done Velux
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Fiona F
10/10
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Really easy to order the correct blind by following the modelcodes / QR code on the window -super helpful!
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Christopher N
8/10
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The guy was most helpful
Comment by veluxblindsdirect.co.uk:
Thank you very much for your positive review.
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Richard S
10/10
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Good quality product and easy to match the Velux Blind on the website to the model of our Skylight, and the blind "does what it says on the tin".
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chris h
1/10
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Velux blind is coming away at the edges only after 2 months use. I have fitted these often and replaced faulty blinds after a few years (frustrating as only a small plastic part is at fault and causes the whole unit to be broken), and already this is not functioning
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Michael S
0/10
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I wanted to point out about the complete and utter waste of money, quite expensive too, that this product is. Please feel free to forward this to anyone who cares to take an interest in after sales/ customer care. I do NOT care for a phone call as this will resolve nothing. Just wanted to inform Velux on how this product was a, in my opinion, complete rip off. Better to tell people how to maintain, rather than sell them this shoddy product.
Comment by veluxblindsdirect.co.uk:
We appreciate your comments and regret that your experience with the product was not a positive one. Please don’t hesitate to get in touch with us so we can assist you further or explore possible solutions.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We understand that pricing is an important factor, and we strive to offer products that reflect both quality and value. Your feedback is important to us, and we're continually working to improve our service.