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Michael S
8/10
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Product quality is excellent and fitting straight forward, however delivery (Evri) was atrocious- needed to re-arrange from home address to post office and it then took a week longer to be delivered
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Terry L
6/10
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Very hard to find the blind control pole from your website front page. And then It is ridiculously expensive !
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. Your feedback is important to us, and we're continually working to improve our service.
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David B
9/10
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Good product and very helpful advice on ordering, but information on tracking delivery was inaccurate. It seemed to be stuck in a UK depot for several days ,but without warning was delivered.. We could have been on 2 weeks holiday!
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Lisa N
0/10
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Ordered on 14th August. So far, had an email to say one of three items has been dispatched...only I can't actually track it and it hasn't arrived.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the order was not delivered while the estimated delivery date. Please reach out to us so we can investigate the issue and find a suitable resolution.
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Calum E
10/10
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Ordered velux blind which was received within a week, well packaged with clear instructions on how to fit the blind. Really impressed with website, delivery and product received.
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Archie T
0/10
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Did not receive the samples Your web site says sent But not recieved. Due on the 26th now29th Sent via post office Disillusioned ?
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear that the delivery service didn't meet your expectations. Your feedback is important to us, and we're continually working to improve our service.