veluxblindsdirect.co.uk Reviews

Consumer Goods

(15881 public reviews)
Rating of  8.3  from 0 - 10
veluxblindsdirect.co.uk
10/10

Extremely easy to fit and appears to be excellent quality.

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10/10

I found the staff very helpful and knowledgeable. Their advice for my minor problems were dealt with promptly.

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8/10

Well packaged, quality product

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're happy to hear that the product met your expectations in both quality and packaging.

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5/10

Nor received the items yet.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're sorry to hear that you did not receive the product at the time of the survey. Your feedback is important to us, and we're continually working to improve our service.

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5/10

I have not received my Velux blind yet so the survey is premature. I have requested that the delivery date be changed but have heard nothing back so have no idea when it is to be delivered.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We apologize for the delay while we awaited updates from the delivery partner. We're happy to hear that your items have now arrived safely. Your feedback is important to us, and we're continually working to improve our service.

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8/10

Instructions were hopeless. Some light leakage

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're sorry to hear that the product and the instructions did not meet your expectations. If there's anything we can do to help, please reach out to our support team.

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10/10

Great service, only let down by courier who delivered it to a neighbour. Very impressive installation process very well thought out. Only downside is there is some very slight wrinkling on one side of the blind - maybe due to the way I installed it so don't be put off by that.

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10/10

just awaiting for delivery, so have not commented on delivery/ aftercare services

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10/10

I ordered a blackout blind, initially in the wrong colour (my mistake, though I found the colour charts on the website hard to match). So I had to order a 2nd and return the 1st. Both deliveries were great, and installation was easy. I do appreciate that a full refund was given for the returned blind (thank you) but the return process took a long time (4 weeks?) and seemed only to move forwards when I asked (which I did 2 or 3 times). But thank you - great quality, much appreciated.

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10/10

Get the window code, click buy, fit the blind, so simple

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About veluxblindsdirect.co.uk

VELUX Company Ltd is a sales and marketing organisation covering the whole of the United Kingdom and Ireland.
We are part of the international VELUX Group with sales and manufacturing operations in more than 35 countries and 10.000 employees worldwide. Our local company was originally incorporated in the UK in 1954.

For more than 70 years, the VELUX Group has created better living environments for people around the world. Using daylight and fresh air. A passion for daylight, fresh air and better living environments. That's what started our company more than 70 years ago. And it's still what drives us forward.

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Contact veluxblindsdirect.co.uk

If you have any questions related to the reviews on this page, or to veluxblindsdirect.co.uk in general, please get in touch.

Email: sales@velux.co.uk Phone: 01592 778225

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