veluxblindsdirect.co.uk Reviews

Consumer Goods

(16199 public reviews)
Rating of  8.2  from 0 - 10

My order for replacement black-out blinds was delivered in two parts: the first contained 3 blinds and appeared to have come from France. One of these blinds arrived having lost its tension. This took a while to resolve, having to dismantle the fittings and work out how to re-tension the spring in the blind. Eventually all worked out OK with minimal damage to the blind. The second package came from Scotland and contained one blind and the 4 sets of mounting fittings ( required as my windows are 1980s vintage). Installation is fiddly trying to fix small screws inside the mounting pieces, end brackets and side channels with very little clearance to the window glass. One window was over a stair well which made access more difficult! After a fiddly installation the blinds all work well and give more effective blackout than the original models.

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I was surprised how easy they were to fit.

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Excellent product, easy to install and works beautifully.

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Very helpful and informative customer agent.

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The only aspect that I feel could be bettered is the instructions/guide for fitting the blind. The graphics are not exactly self-explanatory meaning there’s a bit of guess-work and trial and error. Once fitted, the blind itself is ideal.

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Great service. The product arrived earlier than expected. Really easy to fit too!

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Product as described. The instruction leaflet for installation was one of the worst I have ever seen and information on website no better. For something which is a very straight forward process (I know that now Ive done it) the flyer could be vastly improved - it was practically useless.

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Why are you asking me these questions before I have received the goods??

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We do have an issue with one of the blinds which we hope will resolve itself.

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