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Dawn H
10/10
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Wanted to replace a broken 20-year old black-out blind. Couldn't find how to do it online. One quick phone call with Customer Service showed me the way. Many thanks.
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Anthony B
10/10
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So easy to identify and order correct blind and although I was wary about installation it proved to be so easy . Also it is genuinely a blackout blind. A smashing product.
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Brooke D
8/10
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No problem with the product itself but the illustration-only instructions Required a bit of a fathoming! It would be useful maybe to have instructions how to remove the old blind (this was my need) as well
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Jan L
0/10
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The samples haven’t arrived
Comment by veluxblindsdirect.co.uk:
I am very sorry to see that you have not received you blind fabric samples. I have raised a replacement order for your perusal and sent an order confirmation directly to your email. They are showing as an estimated delivery date of 05.02.2026. If they have not been delivered by the end of Friday, please contact our customer service team via telephone or email and we can look into your enquiry further.
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Helena H
10/10
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We have had to replace a few of these blinds now in our house. We are very pleased with the new blinds and find them easy to install. We do find it tricky to get the old blind out!
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re glad to hear the product itself met your expectations, and we appreciate your comments regarding the instructions. We understand that installation can be clearer with additional guidance, and your suggestion to include steps for removing an existing blind is very helpful. Your feedback is important to us, and we're continually working to improve our user instructions. If you need any further support, please don’t hesitate to reach out.