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Jack C
2/10
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Terrible delivery service . My order of 3 blinds and brackets has been split with the blinds coming by one delivery and the brackets still remaining undelivered . Tracking and delivery information Pathetic overall from the moment I placed my order
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Andrew S
10/10
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If the unit could clip in to the frame brackets it would be easier when locating screws. Excellent quality product looks the business.
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Trevor D
0/10
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Why have you sent me this survey? I HAVEN'T EVEN RECEIVED THE BLIND YET!!!
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear that the delivery service didn't meet your expectations and that you did not receive the product at the time of the survey. Your feedback is important to us, and we're continually working to improve our service.
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Sally M
10/10
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We have several velux blinds & have always had good service that can be relied upon. My husband is an expert fitter thankfully & they look really good in the windows. Thank You
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jill b
10/10
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Being able to speak to a person to double check i had ordered tge right thing. I am puzzled as to why the builder’s order was wring with the same information, he wasn’t able to return them due to time passing. Hey ho. The man i spoke to was brilliant, please thank him
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James G
3/10
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Packaging was damaged and so was blinds when opened. Spoke to a lady on the phone about replacements who was very helpful. Then have to wait for the painfully slow delivery again
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear that the delivery service didn't meet your expectations. Your feedback is important to us, and we're continually working to improve our service.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear that the delivery service didn't meet your expectations. Your feedback is important to us, and we're continually working to improve our service.