Super quick response to my email asking for help with which remote to buy. Very helpful response and your website was cheapest with free delivery! Thank you.
I was not sure what to order but the customer services agent helped me an was very efficient and informative
Your instructions to fit the blind were hopeless. You failed to take into account that some of us have older GGL windows
It took me a few minutes to understand the pictograms on the instructions, a few words would help. But then the installation went very smoothly.
Your customer support staff were very helpful and reassuring about my choices. It makes a big difference to the overall experience. I have been a happy Velux customer for many years - long may it continue.
Parcel Force had three attempts at delivery, we were in on each occasion, for some reason our Ring doorbell was beyond them so they didn’t use it. Once we received our blinds they were easy to install and look fabulous!