|
Julian L
5/10
|
Very poor service from Evri , lost one blind can’t find it ! Say they attempted delivery but never.
|
Donald N
7/10
|
No negative comments - Well designed and manufactured product that’s easy to fit -
Comment by veluxblindsdirect.co.uk:
Thank you for your positive feedback. We're happy to hear that the product met your expectations in both design and ease of installation.
|
Robert H
9/10
|
Hi - very happy with the replacement blind which we bought recently - the previous blind had done excellent service for over 30 years! My only comment is that your website ould be clearer about which products are a direct replacement for the existing model and which require different fittings. It wasn't a big problem, as we had ordered a new set of brackets just in case, and fitting them was straighforward, but it was a surprise to find that they were completely different from the previous ones!
|
David R
10/10
|
Installation is fairly straightforward and the illustrated guide is very clear. It is however worth taking time to get it right and not trying to rush the job.
|
Janet B
8/10
|
The difficulty for me was matching the Velux colours with those I needed for the other windows.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We understand that matching Velux colours with other window finishes can be challenging, and we appreciate you highlighting this. Your input is valuable and helps us continue improving our product offerings.
|
Bob C
10/10
|
We had our previous VELUX since 1989 and to replace it with a solar is unbelievable really good value for money
|
Christopher H
9/10
|
I had a query re my order as the Velux blind l had was fitted 14years ago and the telephone conversation was friendly accurate and helpful so l could proceed with my online order , thanks Chris
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re very sorry to hear about the issues you experienced with the delivery of your VELUX blind. This certainly isn’t the level of service we want for our customers. We’re pleased to see that your order has now been completed, but we appreciate your patience while this was resolved. Your feedback has been shared with our delivery partners.