The bridge doesn’t work with the latest wi fi technology like 5ghz.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We are sorry to hear that the product did not live up to your expectations. The bridge is compatible with WiFi between 2400 – 2483.5 MHz. The parameters can be found in the product description as well. If there is anything we can do to help, please reach out to our support team.
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We are sorry to hear that the product did not live up to your expectations. The bridge is compatible with WiFi between 2400 – 2483.5 MHz. The parameters can be found in the product description as well. If there is anything we can do to help, please reach out to our support team.