veluxblindsdirect.co.uk Reviews

Consumer Goods

(15728 public reviews)
Rating of  8.4  from 0 - 10

All good

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The Evri delivery service could be improved. The predefined communication is all over the place in terms of delivery time slots and internal communication between despatch and final delivery feels like guesswork.

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Identifying the correct product was easy and the online installation video was excellent to, the only thing the video didn’t reference was replacing an existing blind, I was a little concerned about removing the old cassette without damaging anything, however forwarding the installation video to the end was helpful.

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The blind was so low quality I ended up removing and keeping the old one - with a hole in it - instead.

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Blinds themselves are great. Delivery time was long and poor communication about delivery status.

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I am still waiting for my order

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're sorry to hear that the delivery did not meet your expectations. Please rest assured that we take such concerns seriously and are working to improve. If there is anything we can do to assist you further, don’t hesitate to contact us.

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For once Evri delivered on time

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