You sent a delivery note before the product was delivery. I had the builder hunting around everywhere including disturbing all the neighbours to find the blind. Then you sent a customer satisfaction survey, yet on ringing customer services you haven't delivered the blind yet and apparently this sometimes happens! It shouldn't. Lets hope the blind does get delivered soon.
Comment by veluxblindsdirect.co.uk:
We are sorry to hear, that you didn't receive your parcel on time. The delivery note is sent automatically once the items are dispatched our sincere apologies for any confusion this caused.