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Warren F
2/10
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I still haven't receieved my order and the tracking facility is pointless often offering conflicting information.
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Chloe P
10/10
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Super easy when inputting the window code to find the correct bliss I needed. Speedy delivery. Good quality product.
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Dave D
10/10
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Paper instructions are unnecessarily complicated and confusing for what proves to be a simple installation
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Iona J
8/10
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Remote control complicated to pair. The instructions if the instructions were clearer - there shouldn’t be a need to speak to customer service.
Comment by veluxblindsdirect.co.uk:
Thank you for sharing your experience. We're sorry to hear that the product did not live up to your expectations. If there's anything we can do to help, please reach out to our support team.
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James G
2/10
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Blind had pin holes in it , which should have been detected at quality control stage
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations. Your satisfaction is important to us, and we'd appreciate the opportunity to make things right—please contact our team for further support.
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Geoffrey S
10/10
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Basic blackout blinds, easy to install, perfect fit, work well using the window pole as out of reach to work by hand. Very pleased, would recommend.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear that the delivery service didn't meet your expectations. Your feedback is important to us, and we're continually working to improve our service.