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Ricky W
2/10
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Delivery company Evri still has the package at their depot since 30-Jul-2025. My experience with Evri is that they have never been able to deliver a package to our location!
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William L
10/10
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I found the whole buying process very straight forward. The website was very clear and it was easy to find the blind that fitted our frames. We received the blinds quicker than we thought and it was very well packed. The fitting was very straight forward and we are very pleased to have dealt with the company. Would recommend.
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Richard E
10/10
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Very pleased with our blackout blind. So glad I chose the replacement mountiing brackets for our window was installed appropriately 20 years ago. Personally I would have thought the mounting brackets would automatically come with the blind if the window is more than 12 years old. Otherwise I am very pleased with purchase
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CHRISTOPHER H
9/10
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Stuart C
5/10
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Don't send out a survey 5 days in advance of when you expect to deliver the product.
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Hendrik V
10/10
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Product is excellent but it required a special tool for the screws (and to unscrew the previous blind). It was not obvious to me that it needed anything more than a cross head screwdriver or an Allen key. I was on the point of calling out a Velux specialist but I eventually found the right head in a multi tool kit that I had never used before.
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Ann H
0/10
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I am still waiting delivery for my parcel that I ORDERED 23/7/25!! I have not been told of a new delivery date by DSV since it didn't arrive on the forecasted date 24/7/2025. It is now 3/8/25 and still no sign of it!!!!! Very disappointed with the DSV delivery service.
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Gene H
9/10
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Slighter harder to install than my 1st velux blind ,but also many years later. The blind is the same good quality and strength & hope to have it for many years. Good quality blinds for velux windows instead of trying your luck with a copycat brand that will be inferior
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Peter P
8/10
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The product was fine, your address details given to your delivery agent EVRI were not !!! My full address is Peter Phillips, 14 Thomas Court, Longden Coleham, Shrewsbury SY3 7EX. However, the adhesive label that you attached to the long white cardboard tube with your Logo on it was cut off to the left side and therefore just showed "eter Phillips 4 Longden Coleham, HREWSBURY Y3 7EX. Even if the label had not been cut off my address is 14 Thomas Court (the number within the block of flats) NOT 14 Longden Coleham (the road alonside which the block of flats is situated !! It was therefore a wonder (and a trbute to him) that your EVRI driver managed to find me without the full postcode and missing Thomas Court. Why don't you check these things before handing over the package to EVRI ?? I would welcome your response concerning this ineptitude. If you wish to phone me my number is 07710 350899. Yours disgruntled , Peter Phillips, NOT eter Phillips