I am STIL waiting for the separate delivery of mounting joints…having received the blinds 2-3 days ago. No one said there would be 2 separate deliveries. Luckily I did not remove the temporary light blocking newspapers - held on by sellotape - before discovering was still missing the mounting parts.
Blind professionally installed when then pulled open we noticed two holes and and a number of oil marks on blind .this blind should be replaced
Very pleased i was able to get the app for my.four solar windows and blinds. Great service and it works really well. Thank you.
To make à perfect / non error decision on blinds with decor already completed Velux made the decision process so easy, we chose our colours, ordered colour samples, velux sent samples, very quickly & enabled us to match, and place an order for 4 duo blinds in 2 days, which saved us a lot of very time consuming searching. A very big thank you Velux, and well done for saving us from lots of arguments in the process of getting the match just right in a vaulted ceiling with large velux windows. Great
Ask for a delay on the suggested delivery but parcel was delivered on the original when we were away and the package left by the front door untended for 36 hours
Delivery was faster than suggested which I thought might happen. Would be better to be more accurate with delivery expectations than er on a delay to hold on time delivery times.