Wasn\'t sure what size blind I needed to order as my Velux is 35 years old. Customer Services was really helpful and I was given the correct code and ordered online. Blind arrived in 2 days. Very satisfied.
Blinds are fantastic it\'s pitch black in this bedroom during the day. You can draw the blinds to make the room cooler so it\'s a win win. Best blinds I have ever bought.
The instructions should say 2 people to fit the blind onto the brackets, as holding it whilst screwing in is tricky!
Send me a credit note for the £5 delivery charge for my 2nd order (No costs on the first one). I might then order more...
If you purchase something from velux and it’s relatively new. It should not be for the customer to ring around roofing companies asking for assistance
Most helpful and knowledgeable sevice. Ian Anderson was brilliant. Needsed to change my remote and been putting off for ages he couldn’t have been more helpful. Excellent
We had real difficulties getting the old blinds down. The Velux instructions made it look relatively easy. We found it impossible to remove the blinds using the Velux instructions. We went onto the internet and found a man there who had the same problem as we had. With the help of his video that he shared we got the blinds down no problem. Velux could have done better.