Due to having VERY old windows, I made an order and checked with both customer & technical services before confirming and BOTH came back to confirm correct. Blinds subsequently ordered and fitted perfectly! Superb customer service at its very best - brilliant indeed!
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The side struts didn\'t easily fit into the top section. Plus the instructions didn\'t work properly. This may because it is a very old window
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The blackout blind I purchased allows light through between the blind itself and the header frame. Disappointing.
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It was very helpful to send the picture of the label on the VELUX and have the agent confirm what we needed to order and including a link
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