Clearer instructions for taking down existing blind and putting up the new one. Pictures alone are not enough. The Velux video on YouTube did also not show the taking down/putting up of the blind clearly enough. We had to watch another YouTube video by Charlie to be sure of what to do.
The old blind had worn through the plastic string runners so I’m glad to see a different system being used! Delivery a bit long…
Super easy to order, install and use. Everything i needed was included in the box. Very good.
Easy to use website. Clear instructions how to fit and delivery super quick. Really impressed thank you.
Pricing seemed high, although the product is good quality. The delivery timescale seemed to be rather lengthy, given the cost of the product and suppliers of other goods offering free next day (or similar) on similarly priced products. What was \'worse\' was when the package was delivered several days early without any warning and therefore had to be collected the following day from the post office. If there\'d been a text notification (or similar) as, again, many other retailers provide, I wouldn\'t have gone out that day until after the delivery had been made.