Considering these blinds were £150 each and I have been unable to fit them as there were no spare plastic attachments in the box and was told I have to order them as an installation kit which is extra and 2-3 days for them to arrive. The customer is not happy and I have had a 2 hour and 22 mile trip wasted together with a bridge toll ! I’m very disappointed with velux
Overall, we love the design, colour and fitting of the blinds, with the blackout shade. However, the function and durability could be improved. The small plastic piece that the stringer ropes clip into on the blinds is quite flimsy and prone to breakage. The bit on our previous ones (which lasted about 3 years) kept popping out, eventually leading to it breaking and us having to replace both blinds. More robust, durable pieces would make for a higher quality, better functioning, longer-lasting product overall.
The order process was straightforward, delivery was ahead of schedule, exceeding my expectations, and the product was easy to install. Would recommend!
I did not give a higher score as the quality of the long reach opener and blind attachment were poor quality for the price. They do work but are flimsy.
The company name on the sender label was a bit confusing until it dawned on me what it was.