Really happy with our purchase of blinds for our Velux windows, perfect fit and easy to install. Should have bought them 5 years ago when we bought the windows!
I had a huge problem with delivery. I live at a named house so street name appeared on first line and house name on next line. It took two phone calls to parcelforce to get the blind delivered and took a week ftom ordering. This part is not good servicem.
The whole process of buying the blinds I required was straightforward and simple. They arrived earlier than stated. Were easy to install. Everything well.
It would be better if you could offer a repair service to re-string your blinds. this is the second replacement blind I have had to buy just because of a broken string. This is very wasteful as the rest of the blind and surround is perfect but now goes in the bin.
I\'m a compdent diy\'er & have completed many jobs with many different products & I have to say your product stands out as the best packaged, easiest understood instructions & quality product. You even sent a screwdriver for installation. I don\'t often write reviews but felt I must with my experience with velux. 5* keep the great work etethic up