A telephone support service with knowledgeable friendly operatives who analyse and clearly explain how to rectify any problem I have encountered, great service, recommend to all.
Arrived a week early, which was a nice surprise. The blind is perfect for our sitting room ceiling Velux skylight. Thank you.
My blackout blind has a small pinprick hole in it. It took such a long time to install that I don\'t want to return it. Do you have any repair options for me?
Because I was ordering a replacement item as previous window blind (15 years old) the website made it easy once I found the code! However whet it failed to tell me was that the replacement would have a different/updated code.... so I thought initially I had recieved the wrong item! The replacement also had different fittings and operates differently which isnt neccesarily an issue as long as I remember to inform any guests (blinds are in guest room). The blind does fit and operates perfectly...
|
Jonathan Williams
10/10
|
Used the full Velux design and install service. So much easier than having to find and manage an installer myself.
Quite a wait for delivery. The hub is a little cumbersome and I does not appear to connect through Alexa which is a shame However the blinds themselves are excellent and very easy to fit.