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Sarah N
10/10
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Easy to order quick to arrive Simple to fit & smart practical VELUX blind would recommend
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Ian W
9/10
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Love the blinds. Easy to fit, and work just as described. Found our window size easily on the website. Can’t believe we left it 15 years before getting them. Very happy.
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Hugh M
8/10
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Further to the above, I had to work hard on the website to find the product I wanted - manual rooflight opener. The device is excellent for the rooflight itself but not quite so easy to use to pull down a blind; it is fine for pushing the blind back up.
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Stephen F
2/10
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Nearly a month between ordering and being delivered is pretty awful these days. Please note, I have not received the blind yet. Also the range of blinds was extremely limited.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We have reached out to you directly by e-mail. Kindly note that the estimated delivery date on the order confirmation was the 16/01/26 and the carrier confirms delivery on the 14/01/2026. If this is not correct, please do let us know and we can investigate further. This blind shipped from France and on occasion, these parcels can be stopped in customs for clearance checks. Coupled with the Christmas and New Year office closures, I wish to sincerely apologise for the lead time on this product at your timing of order. The VELUX blackout roller blind is available in 16 colour ways with the option to choose the 'Colour By You' range (at no additional cost) which allows the creation of your own custom colour. If there's anything we can do to help, please reach out to our support team.
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A H
3/10
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Yes, I am so disappointed .. the velux products I ordered are excellent but two things will mean I never order again or recommended your firm 1. Evri .. they are appalling, the way they operate and treat packages and clients is not acceptable (I had to literally search my property for the delivery) 2. (And this is the killer) .. two of my items were tiny, two blind pullers, same product .. these are in their own small box, but they were delivered in separate boxes that were huge in comparison .. that puts the onus of rescuing on the receiver and was thoughtless.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. I’m really glad to hear that you’re pleased with the Velux products themselves, but I’m truly sorry that the delivery experience overshadowed your order. Your frustration with Evri is completely understandable, and having to search your property for a parcel is not acceptable. We also appreciate your point about the oversized packaging for the small items. Your feedback is important to us, and we're continually working to improve our service.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. I’m glad to hear the manual rooflight opener works well for operating the rooflight itself, but I’m sorry that finding the product on our website was more difficult than it should have been. Your feedback is important to us, and we're continually working to improve our service.