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Philip R
3/10
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We have old VELUX blinds and the number coding system is not straightforward. Hence I bought the wrong size. VELUX returns policy is not customer friendly as they do nitacceotvreyurnsnunkess in original packaging. Too late when blinds have been fitted almost to completion. E Bay full of people selling VELUX blinds that don’t fit and losing money as a result.
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Jim O
10/10
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This was a replacement because the spring on the old blind roller had broken after 20 years of constant use. No complaints about the old one's durability. The new blind was very easy to install and an absolutely perfect fit.
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Rajinder D
10/10
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Emailed customer service as I hadn’t realised that I would need an adaptor for each of my blinds, I had only ordered one. I got a call back from a very helpful staff member and was able to order and pay for an additional adaptor which was sent out with the rest of my order.
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Alexandra H
10/10
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It is so easy to work out what you need with the code. Provides great reassurance that you are choosing the correct size. Great range of colours/transparency We chose the navy blackout ones to match existing curtains in the room and they look so smart. They move really smoothly and I really like the way it can be open any amount.
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Robert L
9/10
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shipments arrived separately - blind first fixings later Seems odd as they are reliant on each other so should be sent together