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Elizabeth E
8/10
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I ordered 2 blinds (both the same) but only one was delivered on the specified day. The delivery driver was a little unhelpful when I asked him to double check the order. I rang customer service and the 2nd blind was delivered the next day and left in a safe place. I had no updates from the delivery company other than the day the order was to be delivered - most companies now give a day then a rough time slot or call when they are on the way. The lack of updates coupled with the blinds not arriving together & an surly delivery driver was somewhat irritating. However the blinds are now fitted and in situ.
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James C
5/10
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I had troubles with my delivery, emailed customer support, and still have not even received a response
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Deborah B
1/10
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Still waiting for final blind delivery one month on from ordering- despite having paid in full. NO person available to speak to in customer services when phoning.
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Karen W
9/10
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The fitting instructions were inadequate. Pictures only with no text. I had to watch a you tube video for clarification. Once I had done the fitting was straightforward
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Meg D
7/10
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I cannot believe I had to pay for delivery on an order that cost over £400. Most places do free delivery if you go over £50! And then it took ages to get here as it seemed to be coming from overseas. The product is good and I'm happy with it but the cost is already extortionate.