veluxblindsdirect.co.uk Reviews

Consumer Goods

(17134 public reviews)
Rating of  8.3  from 0 - 10

Delivery was a bit slow not helped by the Evri courier, but the product was easy to install and replace my previous control

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My Solar blackout blinds for my VELUX roof windows have really helped to keep the room cooler during the heatwave. They are very easy to control using the free app and I was pleased that I could get a voucher to cover the cost of the Gateway. Highly recommend this quality product.

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I have 3 motorised solar blinds with 3 handsets, it would be helpful to have all controls on one handset.

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Read emails that customers send within the specified times

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I ordered 2 blinds (both the same) but only one was delivered on the specified day. The delivery driver was a little unhelpful when I asked him to double check the order. I rang customer service and the 2nd blind was delivered the next day and left in a safe place. I had no updates from the delivery company other than the day the order was to be delivered - most companies now give a day then a rough time slot or call when they are on the way. The lack of updates coupled with the blinds not arriving together & an surly delivery driver was somewhat irritating. However the blinds are now fitted and in situ.

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I had troubles with my delivery, emailed customer support, and still have not even received a response

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Painfully slow and no communication.

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I still haven’t received my order!!!!

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Still waiting for final blind delivery one month on from ordering- despite having paid in full. NO person available to speak to in customer services when phoning.

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