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Deborah S
10/10
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Pleased that my expectations were met with the absolute quality of the product and also the service one can expect from a large long standing company with a good reputation Very happy Thankyou! Customer service on the phone was excellent!
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Steve W
9/10
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Ordered blinds intended to cut down solar gain through our Velux windows in the kitchen,didn't appreciate that they fit externally. Not sure that was spelt out on the website. Managed to fit them myself once I'd worked out this basic design factor
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Tina T
10/10
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Beautiful blinds, quality is excellent and fitting instructions were easy to follow. We absolutely love the look and functionality of the solar blinds. Thank you
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Alan D
6/10
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The GGL-4 windows I have were installed in 1987.The blind kit I purchased from Velux did not contain upper frame mounts so I had to source these locally from a blind supplier at additional cost.The option to include these mounts for older frames should be made clearer on the website.Disappointed.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that the installation was more complicated than expected and that the additional mounting components required for your older windows were not clearly identified during the ordering process. We understand your disappointment, especially after having to source the upper frame mounts separately and incur extra costs. Feedback like yours is valuable, and we will share your comments with the relevant teams to help improve the clarity of product information and compatibility guidance for older window generations.