|
Debbie C
5/10
|
Happy to receive gateway product, thought I’d be able to operate solar blinds from phone. Have found it impossible to install or use and no supporting information. Just the same ‘it might take a while’ message. Even connecting the blinds to the same remote is extremely difficult why are the instruct so poor? Expected better
|
Jeff G
9/10
|
Very pleased with solar blinds and windows. Like the app to control blinds and solar windows but would like it to integrate with Alex or other smart systems to voice control.
|
Joanne W
7/10
|
I ordered 6 small items.. all the same, all at the same time & same order.. to allow opening of the 6 blinds I'd previously purchased.. & each small item was packed into its own huge box for delivery. Waste of packaging & filled my recycling bin unnecessarily As the courier is paid by the parcel, she was happy, but was dumbfounded at the excessive packing used for such small items
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the packaging did not meet your expectations. We understand your concerns regarding the number of parcels and the amount of packaging used for your order. Your comments about packaging efficiency and sustainability are valuable, and we will share them with the relevant teams as we continuously look for ways to improve our delivery and packaging processes. We appreciate you taking the time to highlight this issue.