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Ann T
10/10
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Would have liked more basic options for the older velux windows (mine were not available). I have a dozen very old velux windows where the blinds have deteriorated and frankly I can’t afford to replace them all. Your ‘how to fit’ video was extremely helpful though need to emphasise use of fitting pack more - I nearly failed to buy it.
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Julia L
10/10
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I only ordered samples and have now ordered through our usual shop to buy and they will fit them. We have other velux blinds in both this house and our previous house and have been very happy with them.
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Fred S
10/10
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There was a delay in delivery where the package appeared to be not moving for several days.
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Steven C
7/10
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Product very good instructions poor.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re pleased to hear that you’re happy with the product, but we’re sorry the instructions didn’t meet your expectations. We appreciate you bringing this to our attention. We’re always working to improve our guides. If you need any help with installation or have questions, our team is here and happy to assist.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’d love to make this right for you. If you could get in touch with our customer support team, we’ll be happy to provide the installation guide straight away and walk you through the process if needed. Our team is always here to help ensure your blind is fitted quickly and hassle‑free.