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David A
10/10
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We received the blind as promised, the fitting was really easy all the instructions were simple and accurate.
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Mark E
8/10
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I love the blind but the instructions need some words. It is all very well trying to avoid languages but Step 8 is unclear - what is the click on grey button for? Even the QR video only shows you how to attach the button but does not explain what purpose it has. I eventually called in to be told (after a 20 minute wait) it is only for manual opertation of the blind. No use if your window is high up. My blind came with part of the plastic backing unit next to the solar unit detatched in the box. I only discovered after installation this should have been attached and after calling in and showing an agent my spare part, I had the task of taking it all back down from a high window on ladders and reattaching the plastic. This was very hard given the red retainers were now removed and the blind unravelled. A bit of a faff and I was worried about dmaaging the fabric. Overall I am pleased with it but it wasnt without challenges to install and I like these type of tasks!!
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James W
10/10
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Having had a new Velux window installed I thought it important to buy a branded Velux blind. I am delighted that I did. The product fits perfectly and was simple to install, so long as you followed the instructions as they were written, for which I took my time over (work at haste, repent at leisure!). Including a simple self assemble screwdriver was a nice touch and the screws went in easily without the need to predrill.
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Helen C
10/10
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I bought a 1.8m velum pole to open a stairwell Velux window. It works well and feels sturdy. I previously bought a cheaper pole from a competitor and it broke on the first use! The Velux pole is much better quality and looks like it will last a long time.
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Andrew C
10/10
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The only thing is, (& it might be me...) is that the "L" & "R" on the bottom clips seem to be left & right as you look to the bottom, yet on the picture it is as you're looking at the top?
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Samantha C
10/10
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Fantastic experience ordering velux blind, took a little longer to install than I thought but super pleased with the product and the blackout works very effectively to reduce heat