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Joann R
2/10
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Firstly I tried to amend my address over the telephone as it had changed considerably between me getting the advice email to the confirmation email - I was assured this had been done, however when I placed the order the exact same happened again - I sent an email within about 15 mins, however the address couldn't be changed as the order process had started?? I have now received the parcel - with the incorrect address - lucky it got to me, however the packaging is damaged and the end of the blind is bent - so I can't use it! I am not surprised as Evri regularly just leave parcels on my driveway, not bothering to put them under cover when it's raining - it's easy to put them under cover on my driveway. So will need to no doubt wait another 15 mins for the phone to be answered to organise another one to be sent out! I do have another 4 windows to sort but must admit not sure if I want to order them as the process hasn't been made easy!!
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Christophe N
10/10
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The installation instructions were very good. There clearly has been a lot of thought gone into the design of the product itself to make it easy to install, as well as into making the instructions easy to read, comprehend and follow. Of all the home / self installation equipment I have used / fitted, this ranks amongst the very best! Well done.
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Claira A
0/10
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We were quoted £313 for each Velux blind. I then found the same blinds on the Velux website for £93.50 each! I called to question the discrepancy and was told it’s due to overheads, service costs and guarantee…
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Corinne T
8/10
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Happy with the fly screen except we were disappointed that the metal strips were in two lengths each side, meaning there is a place where the strips join and the screen catches when you pull it up.
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Edward M
10/10
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The accessories need clearer description of what they are for I had to research outside of the website to find out if I need the adaptor for the telescopic pole. To be honest this should come fee with a manual blind, given the premium price.
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Vanessa I
10/10
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Wasn't particularly happy with the postal cost as my address in the Highlands. As free delivery to everywhere else in the UK. The Highlands/Inverness is not difficult to get to and most companies extend free delivery to here. It is not an Island, its only 3 hours drive from Glasgow/Edinburgh.