veluxblindsdirect.co.uk Reviews

misled by website to order wrong type of blind. 2 blinds ordered, one delivered - second arrived 2 days later. forced to employ fitters as result of ordering wrong type, fitters came twice because of poor delivery. wife and I both in our 80s and could do without the stress. the blinds are ok now they have been fitted. if they had clicked into place as advertised all would have been well but they did not and we are fed up. I should say however that everyone to whom I spoke on the telephone was courteous,patient and helpful so far as they were able.

For something that is sold as a blackout blind it lets a lot of light in. I removed the rear baffle from the blind I was replacing and fitted that to the new one and that made it much better. I presume this is a cost saving exercise but if I'm looking for a blackout blind I don't expect there to be any light!

I normally dread DIY jobs but installing the blind to our existing Velux window could not have been easier from the ordering process by taking the number from the existing window through to the fitment and the absolutely beautiful engineering of the solution. It looks as if it was always part of the Window. Really well done Velux

Blind doesn’t rolls back as it should do, it comes out from side guides. Plastic clips on the edges that keep blind within the guides should be closer together. On the replaced Velux blind plastic bits are 10 cm apart, on the newly fitted blind these clips are 22 cm apart, that make the blind to come off the side guides. I am sure I am not the only customer experiencing that issue. I would like to send pictures showing the fault in the design if necessary

This unit was to replace and existing one almost 20 years old in which the blind had stopped retracting. Impressed with the revised design of the new one AND that of the old one when I disassembled it to recycle the various materials. Thank you.

Signed for delivery or some delivered where proof is required should be used. These are not cheap items; so leaveing them outside for anyone to steal is not good!

I was disappointed to have to replace the whole aluminium surround and slider sides just of the sake of a new fabric mount. The deign has changed and the slide pieces are smaller than my installation since 2006, as is the aluminium front piece with the Velux badge on it.

There was a very long wait for the blinds to be drlivered but I was not charged until they were actually delivered. Couldn't operate the tracking & there were couple of changes to delivery dates with more delay. Would like written information to come with the products with advice for dos & don'ts- such as:does it matter if the outside blinds get wet, are there times when you not not use them. Very pleased with the products & recommended fitters very efficient although rather costly!