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Tracey B
10/10
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Very helpful and professional. Told us what we needed to do in order to get the correct blinds. Blinds arrived earlier than expected, which was great. Looking forward to putting them up. They look excellent quality and were packaged very well. B
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Steve m
7/10
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We ordered the anti heat blinds. Top marks to the design team for fitting the blind in such a small space. However, the instructions were woefully inadequate.i only managed to fit them after finding someone on you tube who had the same issues.
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Peter S
8/10
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I found the pictogram fitting instruction confusing when it came to fitting the side rails as the motor pinions were locked but the rail rack had to be pushed against the fixed motor pinions. In the end I followed the advise of a YouTuber who experienced the same problem.
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Elaine R
1/10
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Evri didnt try to deliver twice and then returned item to velux. We have security cameras so know that evri dekiver van or person ever arrived. We have a separate as yet unanswered complaint in with velux right now.
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Emma W
9/10
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Our Velux windows are quite high so I order to stick to help open and close them. Delivery and packaging were very good but the item itself seemed a little expensive for what it is. We held off ordering the extension pole as that would have made the device even more expensive and luckily the first part was enough to reach.
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Jeff R
9/10
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Good blinds easy to fit. Find them hard to close and seem stiff. Could do with a hook or indentation on cross bar for hook as these are high up roof windows