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John F
10/10
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Good easy buying experience Helpful guidance online to find correct product Good range of options
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Lesley S
10/10
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Concerned about which product was right for my needs - customer care agent very knowledgeable ensuring I chose the right product. Great service!
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Robert P
7/10
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Boxes of replacement foam and seals etc was badly damaged. Some of the foam strip is unusable
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Philip M
2/10
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Ironic I have received this and not received my full ordered I placed on the 25/06/26. One of two items were delivered on the 03/07/26 I ask the courier at the door and he just shrugged, rang vulex customer service who were friendly and helpful and ordered a replacement (though I had to ring the next day as the order hadn’t actually been confirmed) Anyway was told that replacement would arrive on the 97/07/36 it’s the 11/06/26 and it still hasn’t arrived after speaking to customer service on the 9/07/26 and was told it was in the couriers van and should be delivered by the 5pm on the 09/07/26. Rang customer service on the 10/07/26 and told it looked like it was on the van and it might be delivered by 5pm. And still no blind two weeks after I ordered after four calls to customer service, again who were helpful and understandably not the ones at fault since the courier is pap. A side note the blind that did get delivered looks like it had been kicked around the warehouse as the packaging was damaged and torn (though the blind itself was fine)
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Keith S
5/10
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Blinds arrived OK and look good but the mounting brackets had not arrived so I bought equivalent ones from amazon prime that arrived next day. I will attempt to return yours for a refund. The packaging was ridiculously large for 2 small brackets.each in a box full of air. Easy to use an envelope.
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Tracey B
10/10
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Very helpful and professional. Told us what we needed to do in order to get the correct blinds. Blinds arrived earlier than expected, which was great. Looking forward to putting them up. They look excellent quality and were packaged very well. B
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Steve m
7/10
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We ordered the anti heat blinds. Top marks to the design team for fitting the blind in such a small space. However, the instructions were woefully inadequate.i only managed to fit them after finding someone on you tube who had the same issues.
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Peter S
8/10
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I found the pictogram fitting instruction confusing when it came to fitting the side rails as the motor pinions were locked but the rail rack had to be pushed against the fixed motor pinions. In the end I followed the advise of a YouTuber who experienced the same problem.