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Gordon S
10/10
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Easily navigated website, good delivery times and easy product to install and feels good quality.
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Yvonne R
10/10
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Moving into our new house shortly with 5 velux windows, ordered 2 samples to see the quality of the fabric as well as the colour likeness to the website. Impressed with both, have ordered a couple more samples and when we have the window reference numbers will be placing an order for all 5 new blinds.
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Stewart G
8/10
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I bought 6 electricity operated ceiling windows. One was damaged in transit which then caused a delay to my construction until a replacement was delivered, perhaps the packaging should be reviewed. Mt builder was CR Construction based in Newtonmore. I am delighted with the windows now that they are installed. Subsequently I ordered a bridge (free of charge, thank you) it was hard to find on your website even though I knew what I was looking for and then subsequently again I have ordered a room thermostat / monitor for the system and found it difficult to understand what was included in the bundles which included the thermostat on your web site. In the end I ordered just the thermostat.
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Andrew S
3/10
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My rating is based on the fact you are asking me to review but I have not received the blind that I ordered
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Patsy R
9/10
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Even though our velux window is now about 20 years old it was easy to get exactly the right product ( blackout blind) using the window’s code number, the colour is really nice and it is good to have matching Velux branding on the surround
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Phil D
8/10
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I haven’t fitted the products yet, so I did not feel able to give top marks until I’ve done so and proved product and installation instructions are all ok. Packing was damaged and box open on arrival - which gave some concern, but nothing was missing. Main gripe with delivery is inability to reschedule delivery in the first instance if you know you are not going to be in. You have to allow a failed delivery first. Seems a waste of everyone’s time and not environmentally friendly either.
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Colin H
8/10
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An offer opportunity was referred to but no code was obvious, neither was there any conformation at checkout if I had in fact benefitted from the offer. Otherwise it was an overall good experience and the new blind was a perfect replacement for the old one which lasted over 30 years!