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Alison F
8/10
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I had to request delivery information as none was offered. I received order confirmation and invoice information but no delivery date. I had to ask you for an update and Credit Control said " the order is expected by 1.6.26" a phrase that lacks clarity. It was Royal Mail who confirmed date and time - PM on 29.5.26 - fortunately I was at home.
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Russell R
0/10
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The order has not arrived and you ask for a review. the courier said they tried t deliver thwy lie. They do it all the time Claim they have been here th=but they have not. Please ask for GPS prooof they attempted delivery you will find they did not we were in all day
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Laura T
0/10
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The screws provided for the roller blind need a specific screw driver head. Even with a tool box filled with screw drivers and peices we still needed to go out and purchase the correct peice. The blind is also faulty as the one side pops out of the runner. Poor quality
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Andrew B
5/10
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Unfortunately after a 2 week wait for a blind and after installing it, I discovered that the blind had a manufacturing fault so requires replacing. Despite the initial disappointment Customer Service were excellent in quickly understanding the issue and ordering a replacement immediately.
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Rachel C
10/10
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We weren't looking forward to this job, thinking it was going to be fiddly and awkward, however we couldn't believe how quick and simple it was to install...it was done in about 15 mins and looks great! Definitely recommend
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helena T
9/10
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Yes - the colours do not correspond very well to the website description. The colour "Lake" appears online to be a greeny-blue yet in reality, in daylight, is closer to a light blue, still a nice colour though but not what I was expecting. The new aluminium frames were not drilled in the same place as the Velux frames we were hoping to replace so we have had to bin the new ones and re-use the old frames.