veluxblindsdirect.co.uk Reviews

Consumer Goods

(15745 public reviews)
Rating of  8.4  from 0 - 10
veluxblindsdirect.co.uk
10/10

I’m delighted with my new blind. It really does completely black out the room.

Report for abuse
...
10/10

Report for abuse
...
0/10

The website describes the venetian blinds for roof windows as being "easy to install;" "just click in." THEY ARE NOT EASY TO INSTALL. And the instructions provided are useless because they do not show clearly the correct orientation of the blinds to the window. You would do better to encourage customers to buy from a certified installer rather than try to do it themselves.

Comment by veluxblindsdirect.co.uk:

Thank you for sharing your experience. We're sorry to hear that the installation instructions did not meet your expectations. Your feedback is important to us, and we're continually working to improve our service.

Report for abuse
...
10/10

Good quality and easy to fit

Report for abuse
...
10/10

Extremely easy to fit and appears to be excellent quality.

Report for abuse
...
10/10

I found the staff very helpful and knowledgeable. Their advice for my minor problems were dealt with promptly.

Report for abuse
...
8/10

Well packaged, quality product

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're happy to hear that the product met your expectations in both quality and packaging.

Report for abuse
...
5/10

Nor received the items yet.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're sorry to hear that you did not receive the product at the time of the survey. Your feedback is important to us, and we're continually working to improve our service.

Report for abuse
...
5/10

I have not received my Velux blind yet so the survey is premature. I have requested that the delivery date be changed but have heard nothing back so have no idea when it is to be delivered.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We apologize for the delay while we awaited updates from the delivery partner. We're happy to hear that your items have now arrived safely. Your feedback is important to us, and we're continually working to improve our service.

Report for abuse
...
8/10

Instructions were hopeless. Some light leakage

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're sorry to hear that the product and the instructions did not meet your expectations. If there's anything we can do to help, please reach out to our support team.

Report for abuse
...
Previous Next
Page 2 of 1575
About veluxblindsdirect.co.uk

VELUX Company Ltd is a sales and marketing organisation covering the whole of the United Kingdom and Ireland.
We are part of the international VELUX Group with sales and manufacturing operations in more than 35 countries and 10.000 employees worldwide. Our local company was originally incorporated in the UK in 1954.

For more than 70 years, the VELUX Group has created better living environments for people around the world. Using daylight and fresh air. A passion for daylight, fresh air and better living environments. That's what started our company more than 70 years ago. And it's still what drives us forward.

Visit website

Contact veluxblindsdirect.co.uk

If you have any questions related to the reviews on this page, or to veluxblindsdirect.co.uk in general, please get in touch.

Email: sales@velux.co.uk Phone: 01592 778225

Our promise to you We - CustomerGauge - guarantee you that we only publish real, authentic reviews from customers who interacted with this company.