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Julian T
8/10
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The delivery driver gave our consignment to somebody that wasn't named at an address over a mile away. Thankfully the owner of that address brought them to us.
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Erica C
5/10
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I am so frustrated!! I have tried and tried to speak to someone about the problems I’m experiencing with the app and climate control thing. I waited for nearly 20 mins before the phone went dead yesterday! I would certainly not recommend your customer service!
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Martin A
10/10
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Have dealt with Velux for many years and have always been very happy with the service . This time was no exception but the process appeared to be a bit more convoluted than in the past - more satisfactory than 'slick'.
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John W
4/10
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I find it hard to understand how you can send an order in two separate deliveries when both items are required to fit the blinds ,ie still waiting for the fixing brackets which the blind is waiting for ,having just fitted blinds to Roto roof windows your instructions (not yet installed for above reason) seem overly complicated on first impression .I cannot comment yet on product performance as not yet fitted or in use