veluxblindsdirect.co.uk Reviews

Consumer Goods

(17557 public reviews)
Rating of  8.3  from 0 - 10
veluxblindsdirect.co.uk
10/10

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10/10

I don't know about warranty and some of the items were not looked after in transit very well.

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9/10

I only ordered free fabric samples bur they really helped with my decision making

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10/10

Brilliant delivery. Courier was very professional.

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0/10

I still haven’t received my parcel

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10/10

Great product

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2/10

Ordering blinds for new windows was horrific. Most of the attempts let me enter the model number only to tell me there was no option for the colour I wanted, which didn't seem to exist on the whole. I'm not even sure how I managed to find and order it. Also find it strange that the process for ordering new windows doesn't integrate with ordering blinds? Hoping that after this, and getting the new windows in, we won't need to return to the site. Absolutely not user friendly.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're sorry to hear that you found the ordering process difficult to navigate. We understand how disappointing it can be when product options are unclear and ordering takes more effort than expected. We also appreciate your comments regarding the integration between window and blind orders, as well as the overall website experience. Your feedback is valuable and will help us identify areas where we can improve the customer journey.

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10/10

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5/10

Have not received blinds

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10/10

Quick delivery, product as expected, fitting instructions and method all very easy to use.

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About veluxblindsdirect.co.uk

VELUX Company Ltd is a sales and marketing organisation covering the whole of the United Kingdom and Ireland.
We are part of the international VELUX Group with sales and manufacturing operations in more than 35 countries and 10.000 employees worldwide. Our local company was originally incorporated in the UK in 1954.

For more than 70 years, the VELUX Group has created better living environments for people around the world. Using daylight and fresh air. A passion for daylight, fresh air and better living environments. That's what started our company more than 70 years ago. And it's still what drives us forward.

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Contact veluxblindsdirect.co.uk

If you have any questions related to the reviews on this page, or to veluxblindsdirect.co.uk in general, please get in touch.

Email: sales@velux.co.uk Phone: 01592 778225

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