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Liz M
6/10
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Blinds are awesome, colour spot on, but feel the sides of the fabric could be more durable (as in, not so easy to poke away from supports if that makes sense).
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Livia W
7/10
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Ours is old,1983, Velux blinds.. Difficulty in finding correct size as information on frame not available in early blinds. Had to use AI
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Terry K
2/10
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Blind was not fit for purpose - string came out of housing when fitting and a screw was missing. Fitting is very fiddly, requires 2 people and instructions are unclear. Response from customer service is slow and only being available Mon-Thu is ludicrous. Extremely poor experience with your company and product
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RUTH R
8/10
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It wasn't obvious that the solar remote etc was in the solar blind. Plus I have a small part 866086 grey oblong bit of plastic. Which is on instructions 7. What does it do or go? Also mine blind came with a tread peeling from the blind I did take a photo in case it causes me problems.
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David K
10/10
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if you order by number on Window although mine are 30 years old the blinds fit perfectly
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Mark A
10/10
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I needed to use the customer support service as I initially selected the wrong colour item - the lady who assisted me was very helpful and friendly and resolved the issue without fuss.
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Janet H
10/10
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Moved into my bungalow which has 5 velux skylight windows but seller left a cheap awkward pole which i couldn't use as I am 68 year old lady with arthritis. I ordered and received from Velux a pole and it makes everything so easy to open...so worth the price, good quality and a smooth easy action to open my windows. Thank you
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Steve T
5/10
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You’ve sent me this survey before the blinds have arrived so how can I review your products? So, my feedback to you is “get your back end systems interfaced to each other - your CRM should only ask for feedback once your ordering and despatch systems & processes indicate the product has arrived at the delivery address”.