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Vanessa H
10/10
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I rang customer services as I wasn’t sure which size I needed and I also needed an adaptor as the velux is very high. I was given all the information I needed to feel confident in my purchase. It looks a quality product. I would buy again.
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Rosemary H
8/10
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My order arrived in 3 separate packages over more than a week. Could have been packaged in one box, not heavy. Tracking information was very limited.
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John S
0/10
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I haven't received my blinds, nor have I received any communication from you with delivery schedules or progress.
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Jacky S
10/10
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Ordered two VELUX blinds for our bathroom and en-suite. Plenty to choose from and easy instructions to get right size. Really pleased with them and they look great! Would certainly recommend.
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Ecevit Z
0/10
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Slow,unhelpful 2 of my post got stolen I think,still waiting for a reply I emailed them twice with a ticket,spoke to 2 agent nearly 2 hours of my day.the 1st one said oh let me find out then closed the phone didn’t even ring back,2nd agent was abit more professional said he would ring me back if the line failed,told him the situation again he agreed with me about how they sent exposed products showing what the product is and showing a thief what it is,there will be more chance of it getting stolen especially when it cost £200 each.he said his gonna find out with the delivery company and get back to me,did he ring back? No.so I’m sitting here still wondering did it get stolen . Oh and they take forever to answer the phone.regretting using velux official website very unprofessional