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Jane N
8/10
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All your items come in plenty of co!ours and designs, which very good just disappointed I had to wait so long for items to be delivered.
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Michael H
5/10
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Screws provided for aluminium side rails are unnecessarily large gauge so used the smaller five star screws from the previous Velux Blind - unlike the previous blind the new unit does not grip the side brackets tightly when fitting so 3 hands required to fit. Packaging offers no impact protection for side rails.
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Arthur N
10/10
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Following discussion with customer service about the type of replacement blind for my old Velux windows, I ordered two blackout blinds which were delivered promptly. Sadly, one of the packages was damaged and, on opening the box, I found that one of the side frames had been bent. After informing customer service, a new replacement blind was sent without any argument. I have now replaced both blinds and they look absolutely splendid. I am impressed with the service I received and would highly recommend these products.
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Jayne R
10/10
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Your customer service colleagues were first class. Very knowledgeable and helpful so thank you gave me loads of confidence. Nathan and Linda brilliant
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Ann R
9/10
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Struggled with finding a screwdriver with a ‘star’ shape. My son in law fitted the blinds for me and has various tool boxes but finally found a drill bit with the right shape. Once found the blinds are now fitted and helping to keep the bedroom cooler when fully closed. Also because of my height couldn’t reach the top of the window but have bought a small stool so can reach to open and shut them when required