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Carmel K
10/10
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Lee was superb from start to finish. Clear instructions, patient and just a lovely person to deal with. We did a video call which was immensely helpful and that sorted out our query immediately. Haven't opened the blind yet so will let you know if there are any problems.
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John R
9/10
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Your customer helpers could not be more knowledgeable or helpful and are a great asset for Velux.
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Alan T
9/10
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The design of my new (replacement) Velux window is slightly different to the old one. Although the new one fits, the change in design confused me. Other than that, I’m pleased with the product.
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Karen G
9/10
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It took a few weeks for the order to be processed but once it was processed the blind arrived quickly.
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Julie C
10/10
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Absolutely over the moon with our replacement blinds .. they are so easy to install and they make our room look classy! Fantastic quality and excellent delivery .. highly recommend Velux blinds
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Margaret R
9/10
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Love my Velux trio of windows. GGLUK10 VIUUK31 and VFEUK38. The sample of the beige blackout energy blind matches my decor perfectly, but I am so disappointed that I CANNOT get all three frames in matching brushed aluminum. Only a white pained frame for the GGLUK10, whilst both the windows below are ONLY available in a brushed aluminum - why are the finished offered not matching?
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Nick D
5/10
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Package was delivered to the wrong house and had to walk around the estate to track it down. Fortunately it was found and taken in.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that your delivery was not left at the correct address and understand how inconvenient it must have been to locate the parcel yourself. We apologise for any inconvenience caused and will ensure your comments are shared with the relevant delivery partners for review. We’re pleased to hear that the parcel was ultimately found and safely received.