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Richard L
10/10
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Excellent instructions on the app , put this blind up relatively easily,I’m not a diy person
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Marlene S
10/10
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Shaun was brilliant! Very pleasant and helpful. Did a videocall with me, talked through what to do, realised the issue immediately and then sorted it out.
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Catherine W
10/10
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The instructions could be a little more explicit, for instance the first thing is to remove the dense polystyrene from the reveal, it shows removing one screw, it actually had 3 and I initially was worried that i was removing the wrong piece, a simple x3 would have been reassuring. I rang Customer service to make sure I wouldn't be damaging the item.
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Byron C
9/10
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Ordering the service kits was easy, parts look good, Delivery is the worst company I have ever come across £5.00 is the norm for that size parcel but the company you use DSL ? 10 to 12 days the tracking never moved for over a week
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John C
1/10
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Replying to emails would be a start, answering the phone would be another. Terrible