veluxblindsdirect.co.uk Reviews

Consumer Goods

(17784 public reviews)
Rating of  8.3  from 0 - 10

Really good blind. Easily fitted. Delighted with our purchase.

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A truly great product, from a truly great company. Great design the only difficult bit was my inability to translate the pictorial instructions to my elevated angled velux window....my issue not the products!

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Great product. Ordered blind to fit a Velux window that was over 30years old and it was perfect and easy to order and fit.

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Instructions not clear

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're sorry to hear that the instructions were not clear and did not provide enough guidance for the installation or use of the product. If you require assistance with the installation, we would encourage you to contact our customer service team, who will be happy to help.

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The left side frame strut was perfect. The angle of the right hand strut was not completely accurate, resulting in a gap at the joint.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're pleased to hear that the left-hand frame strut fitted perfectly. However, we're sorry to learn that the angle of the right-hand strut was not completely accurate, resulting in a gap at the joint. We would recommend contacting our customer service team and providing a few photos of the gap and the installation, as this will help them assess the issue and determine the best solution for you.

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Ordered blinds for my new windows, very easy to navigate, and best, they arrived early!

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We were really pleased that our package arrived much earlier than we were predicted.

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All good. Thank you.

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