|
Robert B
7/10
|
The left side frame strut was perfect. The angle of the right hand strut was not completely accurate, resulting in a gap at the joint.
|
Marija S
9/10
|
Ordered blinds for my new windows, very easy to navigate, and best, they arrived early!
|
Annaclaire S
9/10
|
We were really pleased that our package arrived much earlier than we were predicted.
|
Barrington J
4/10
|
The issue is still not resolved. I purchased a recommended replacement and the remote pairing still doesn't work...not happy that I bought an unnecessary item when the fault lay in the pairing between devices.
Comment by veluxblindsdirect.co.uk:
We are very sorry to learn that your electric window is not working with the handset you have purchased. We would kindly ask that you call our aftersales team on 01592 778 225 when you are at the window they will be able to do troubleshooting with you to get this issue rectified.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're pleased to hear that the left-hand frame strut fitted perfectly. However, we're sorry to learn that the angle of the right-hand strut was not completely accurate, resulting in a gap at the joint. We would recommend contacting our customer service team and providing a few photos of the gap and the installation, as this will help them assess the issue and determine the best solution for you.