veluxblindsdirect.co.uk Reviews

Consumer Goods

(16896 public reviews)
Rating of  8.3  from 0 - 10

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The package was lost at the distribution centre. Still have not had anyone contact me or send out replacement.

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We had a professional installer which made the process of installation straightforward.

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My order has not arrived hence my ratings. I have been charged for the blinds but have no product to provide a review. Please can you look into this and provide an update on when we will receive our order.

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The hold to speak to an advisor was far too long. When I did get through he was helpful and the information provided was accurate. The reply I had after submitting a question on the contact form gave information which was not accurate unfortunately which was why I had to persevere with trying to speak to an adviser

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I was amazed at how fast delivery was. Delivery was three days before delivery date, well done.

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Your team member who guided me to solve a problem I had installing my new blind was superb, he was very patient, knowledgable and helped me to sort the problem. I am very grateful for his help and the Velux blind looks superb! Would highly recommend .Thankyou

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I did want to speak to someone technical but after having to wait over ten minutes I gave up.

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We ordered 2. They came quickly via Evri (who just left it in full view on our path, luckily it wasn't raining). 1 was unfortunately faulty and customer service were brilliant in sending a replacement. Replacement was fine.

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