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Jennifer A
1/10
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We waited weeks for the delivery, the information on delivery time was inaccurate and then the wrong product was delivered - ie electric not solar blind but in a box marked solar, so we only realised when it was installed and couldn't understand why it didn't work. We are still awaiting the replacement. So in total many weeks wasted. You've asked for my feefback and I'm still waiting for the correct product. Very dissatisfied.
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Jeanette L
3/10
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Delivery was severely delayed and lack of communication. Only one email received to say it will be delayed. Given dates on delivery tracker which was inaccurate. Very disappointed However no issues with product when it eventually arrived
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Emma C
1/10
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Still waiting for my order. Only 1 out of 3 blinds has arrived. Terrible communication too. Very disappointed
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Ian S
10/10
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Overall a good experience, slight problem with grey cord, it was snagged in the blind and and was slightly tricky to get the right length until we loosened the packed up section. All good eventually.
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Philip H
10/10
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Item delivery date was and number of weeks and was delayed. I was told, but not given a rwason why it was delayed od how long it might be. My Velux window is about 30 years old, so very impressed heat blinds arwme still available. Video guidance shows removal of an item that does not exist on my old window, so confusing, but customer service were extremely reassuring and said the item would definitely fit. They told me to ger back to them if there was any problem - very helpful
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Peter T
10/10
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I am delighted with my blinds, installation was simple with clear instructions in the package