|
TOM W
10/10
|
The product was the aluminium external shutter. Very happy with it. Perfect. The install instructions were just about okay but I needed to watch & pause the short video a few times. I would have liked to have seen a more comprehensive video with sound. That would have helped me.
|
Duncan D
0/10
|
I have an invoice as paid on 28th May £200 paid This survey had arrived before the expensive blinds. At £100 per window the blinds seem to be a huge fraction of the window and fitting kit price. I see invoice is Glenrothes- I am in Perth seems a slow delivery ! Why send this email before you have delivered!!
|
Suzy H
7/10
|
My daughter fitted the blinds for me, she found it a little confusing but managed in the end. im a bit disappointed that the pull down part feels flimsy, and worried it wont last when sunshine gets on it.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re pleased to hear that your daughter was able to successfully install the blinds, though we’re sorry to learn that the process felt somewhat confusing. Your feedback is important, and we will continue working to make our instructions clearer and easier to follow. If you notice any issues with the blind’s performance over time, please don’t hesitate to contact us.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear that the delivery service didn't meet your expectations and that you did not receive the product at the time of the survey. Your feedback is important to us, and we're continually working to improve our service.