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Richard B
8/10
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I received the blind but not the necessary fixing brackets .As they are essential sending together would be better
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Peter P
10/10
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Spent 15minutes in a queue waiting to speak to technical support. Gave up and ended the call. Just wanted to ask a question that was not obvious from the instructions booklets provided. A picture with a tick or cross isn’t always enough info so speaking to a real person should be easier
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Mattt W
8/10
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The awning blinds are great and I was delighted to be able to install them myself, once a friend had translated the hieroglyphs into instructions! PLEASE can you include written installation instructions for those of us who find pictograms too vague. Also, if there's a chance that the delivery will come in multiple instalments, can you please warn us? Having placed an order for five blinds, I was concerned when only one arrived...
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John M
7/10
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Missing screws and rubber seals. I visited local hardware shop to buy suitable screws Instructions vague.
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David B
7/10
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My parcel was fully open , torn at one end , I only accepted after examination of the goods .... I was pretty sure it was all there , driver was just leaving it at door until I stopped him by saying I was returning it , faulty packaging, he was reluctant for me to thoroughly examine as he was in a hurry, had too many calls to make.... Luckily it was all there , product works well .
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Matthew T
5/10
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I bought two blinds so far for 2 out of my 8 Velux windows paying full price for the original brand and honestly I'm not sure why I have paid double these are like seconds quality. The blinds I ordered, which are white by the way arrived pre-marked with dirt on and the VELUX stickers are on wonky. They look like knock offs.