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Guy F
10/10
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The blinds that I ordered were easy to install, despite me having to do the installations of the four blinds up a very high set of step ladders. The pleated insulated blackout blinds do indeed provide excellent protection from the sun and help reduce heat buildup in the room on a hot summer day. So far I am really pleased, and very much hope that they don’t become problematic in any way in the future. It’s early days yet, but so far so good. Thank you!
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Nick B
4/10
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Very slow delivery, I contacted Velux customer service they never bothered to reply!! Tracking and delivery notice non existent!!
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David A
8/10
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I purchased a Venetian style blind and fittings. The blind was supplied by one source. The Fittings came seperately and later from another source, The fitting instructions were not clear. Had to make an equiry to your help desk to ensure I had the right size. The blind is now in place and we are very happy with it.
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Lorraine H
8/10
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I made an enquiry two days ago as a follow on from my purchase but.you have not replied so I still can't open my Velux windows. You sent an email to acknowledge my enquiry which told me you were very busy .I am not impressed, its now 3 days on .
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Malcolm B
10/10
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I have 2 velux windows in each of my kids (now grown up) bedrooms. The blinds aren't cheap and sometimes don't last long for kids or teenagers who won't always be extra careful. All it takes is to dislodge the blind from the runner and it's almost impossible to recover. I've had to replace every blind long before I would like to. You need to look at a more robust design.
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Ron D
8/10
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I bought 2 identical blinds. 1 I fitted with no problems. The other has a manufacturing/assembly problem with the side rails. Customer service were very helpful and after a video chat replacements were ordered. HOWEVER I feel very disappointed that the delivery date for the replacement is estimated at 26-Aug. I feel this is an unacceptably long time. We bought the blinds because of the need to block out the sun in this extremely hot period so I'm sure you can imagine why this delay is so disappointing.