veluxblindsdirect.co.uk Reviews

Consumer Goods

(16907 public reviews)
Rating of  8.3  from 0 - 10
veluxblindsdirect.co.uk
10/10

Well designed product & very easy to fit in a few minutes. Very helpful video on how to install

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4/10

Customer support agent excellent but I ha e only received one part of the order for the 2 parts of the heat blind GeForce my cabrio window. I was not warned they would come separately

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8/10

I received an email say delivery delayed, new date we were going to be out so called customer service to rearrange, took ages to get through and agent made new date and delivery instructions only to have delivery arrive same morning! Complete waste of half an hour on phone and why didn’t they say they were coming?

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're sorry to hear about the confusion and inconvenience caused by the delivery updates. We understand how frustrating it must have been to receive a delivery delay notification, spend time waiting to speak with Customer Service to rearrange the delivery, and then have the order arrive on the original day despite the changes discussed. We're sorry that the communication regarding your delivery was not clearer and that the arrangements made did not reflect the actual delivery outcome. Your comments have been shared with the relevant teams for review. Thank you for bringing this to our attention, and we apologize for the frustration caused.

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0/10

Still waiting for blinds

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9/10

It took a long time to come, and if I had known it was coming from France I might have thought twice.

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10/10

Had two Velux skylight windows, needed to add blackout blinds. Easy order, quick delivery and fitted superbly with no hassle installation. Quality product all round.

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10/10

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10/10

I am absolutely delighted with my blackout blinds, and getting them at a reduced price made it even better. The quality of the product is excellent. The only thing that I am a bit unhappy with is the cost of some accessories I had to buy to facilitate fitting. And, the smallest of these items, of which I ordered and received 5, all came in individual boxes. A scandalous waste.

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0/10

Would give a zero score if available. Will not be ordering or buying anything from Velux again.Ordererd and paid in full on 19 June and just been told it could be 20 July before we receive

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10/10

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About veluxblindsdirect.co.uk

VELUX Company Ltd is a sales and marketing organisation covering the whole of the United Kingdom and Ireland.
We are part of the international VELUX Group with sales and manufacturing operations in more than 35 countries and 10.000 employees worldwide. Our local company was originally incorporated in the UK in 1954.

For more than 70 years, the VELUX Group has created better living environments for people around the world. Using daylight and fresh air. A passion for daylight, fresh air and better living environments. That's what started our company more than 70 years ago. And it's still what drives us forward.

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Contact veluxblindsdirect.co.uk

If you have any questions related to the reviews on this page, or to veluxblindsdirect.co.uk in general, please get in touch.

Email: sales@velux.co.uk Phone: 01592 778225

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