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Susan H
9/10
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The agent I spoke to was extremely helpful. She suggested doing a WhatsApp video call so I could explain the concern I had with newly fitted blinds and was EXCELLENT at explaining everything. Highly commended.
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Russell C
8/10
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Discounts open to everyone, very misleading saying you have a sale on, but not open to all customers. Even though I brought through the website, not valid for me, very poor.
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Nasreen H
9/10
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The side panels are difficult to align precisely for a clean fit against the blind section. I replaced a blind with a new one to change colours, and reused the old one on another window. Both were not entirely flush. Both blinds working well though and happy with the results.
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Jack W
9/10
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The pictorial installation instructions would benefit from some written description. The pictures were clear and accurate but it can take time to interpret them correctly.
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Liz M
6/10
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Blinds are awesome, colour spot on, but feel the sides of the fabric could be more durable (as in, not so easy to poke away from supports if that makes sense).
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Livia W
7/10
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Ours is old,1983, Velux blinds.. Difficulty in finding correct size as information on frame not available in early blinds. Had to use AI
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Terry K
2/10
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Blind was not fit for purpose - string came out of housing when fitting and a screw was missing. Fitting is very fiddly, requires 2 people and instructions are unclear. Response from customer service is slow and only being available Mon-Thu is ludicrous. Extremely poor experience with your company and product