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Suzanne G
10/10
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Waited a while to speak to an advisor but they were very helpful re my queries & I was happy that I was buying the right product. All credit to Velux for coding each window. The blind is excellent both in terms of quality and design and it works very well. I bought the blind to shut out the fierceness of the sun during a hot period and it completely cast the room in darkness and instantly cooled it. It glides open and shut. It was simple to fix.
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All T
2/10
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Deliver all parts at the same time!! Had someone in to install and they will have to come back as not all the parts had been delivered.
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Paul R
0/10
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I ordered 2 of the same product (anti-heat blinds). I received one correct product and one completely different product, for a different sized window. With a lead time of many weeks, this has been a huge inconvenience for keeping my house and family cool during this hot summer. I now have no idea when the replacement blind will arrive. Customer Service was very helpful. however such a glaring error is inexcusable.
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Gillian B
10/10
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I am delighted with the blind. Easy to select the correct size from website. Good selection of colours. The screws were a touch fiddly and they needed an electric screwdriver to secure. The finished result is perfect. Excellent style and, easy to open and close. Perfect blackout. I am very pleased with the results and with the Velux. Thank you.