5 items, including 3 blinds, were ordered on 28th June. Despatch was on 1 and 2nd of July. 3 items were left and later discovered in our garage, on 2nd July without anyone ringing the bell. 1 item was delivered on Friday at 8pm We are still waiting for the MO6 blind a week after ordering. I gave up waiting for the customer service phone to be answered My email query to velux generated a ticket number with a 72 hour response time. The blinds received are good quality but the delivery system is shockingly bad