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Katie A
9/10
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Ordering was easy, the website was clear and the colour choices were good. Myself and my dad were very surprised at how easy the blinds were to install - even down to the mini screwdriver which came with it, you wouldn't even know they were up they look that smart. We didn't have to wait too long however communication could have been better - I never had an email to say they were on their way or when they'd be delivered/out for delivery like most companies would send. They are pricy so value for money is questionable at this stage and I can't comment on the reliability yet as they have only just gone up - but I'm hoping this time next year I've used them a lot.
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Linda G
10/10
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Had a previous velux blind and was happy with ease of fitting and quality so ordered two more . Happy with ease of fitting and light filtering effect of blind.
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Joann R
2/10
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Firstly I tried to amend my address over the telephone as it had changed considerably between me getting the advice email to the confirmation email - I was assured this had been done, however when I placed the order the exact same happened again - I sent an email within about 15 mins, however the address couldn't be changed as the order process had started?? I have now received the parcel - with the incorrect address - lucky it got to me, however the packaging is damaged and the end of the blind is bent - so I can't use it! I am not surprised as Evri regularly just leave parcels on my driveway, not bothering to put them under cover when it's raining - it's easy to put them under cover on my driveway. So will need to no doubt wait another 15 mins for the phone to be answered to organise another one to be sent out! I do have another 4 windows to sort but must admit not sure if I want to order them as the process hasn't been made easy!!
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Christophe N
10/10
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The installation instructions were very good. There clearly has been a lot of thought gone into the design of the product itself to make it easy to install, as well as into making the instructions easy to read, comprehend and follow. Of all the home / self installation equipment I have used / fitted, this ranks amongst the very best! Well done.
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Claira A
0/10
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We were quoted £313 for each Velux blind. I then found the same blinds on the Velux website for £93.50 each! I called to question the discrepancy and was told it’s due to overheads, service costs and guarantee…