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Paul G
8/10
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Very difficult to understand setting up the gateway and app. After establishing the device in the network the app still could not find the gateway even with all security disabled. Pictorial Instructions are not at all intuitive and simply focus on where and how to fix the unit on the wall
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Piers S
0/10
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Make it clearer when promoting the black out blind bundle that I did not need the external blinds! I had no idea they went on the outside and now stuck with these useless blinds when all I needed were blackouts!
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Peter H
10/10
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Good product which I would recommend to anyone with Velux windows. The website has lots of options which was a bit confusing at first but it just needs alittle time to go through them to pick what I wanted. At least there is a good range of options for those who want something a bit different. The installation instructions are good. The only thing I did wrong on the first of the two blinds I installed was that the side arm needs to be maneuvered to get the small tab on the head rail into the groove. Now ive done that they look perfect.
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AILEEN S
10/10
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Packing for the small extra fittings was ridiculous! Each small item came separately in a large cardboard box when all 4 could have fitted into one smaller box!
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Deanna M
8/10
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I replaced an older style cord blind withyour newer version, both blackouts. This newer version does not fit as well as the old, light leaks in at the top and bottom.