Ridiculous that you have to purchase a complete pole when you only need a replacement hook
Package had holes one end damage to middle. Product had damage to bevelled end and could not be fitted without filing down. Picture diagrams show process but no wording other than \"click\" - So not as much help as I would have liked and too small to see the detail. Holes did not all line up. This was a replacement blind The diagram helpfully showed three screws not four and neither side was as secure as the original blind.
Overall I\'m pleased with the service provided, the quality of the products is very good (using now for almost 20 years) and also very easy to install. One blind broke down and I\'ve been able to find the same color so that I can match the other windows in the same room. Just expensive
I thought item was broken on arrival. I had to ring customer services to be told it looks that way. It would be helpful if this was explained in the literature!
Most online sellers are able to provide an expected delivery date by email shortly after the order is placed which is much more informative that 71 working days?