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A
6/10
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Order was out for delivery then delivery failed but no contact with/from TNT I could have walked to pick up delivery if they couldn’t get down the road Delayed order 5 days over bank holiday weekend!
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J
10/10
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Warranty would be best emailed I can recall seeing this in package. Where would I find this?
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P
10/10
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Can’t speak for customer care or returns as needed neither - excellent service and product overall
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G
4/10
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It seems the delivery staff have no idea what their doing my parcel was due on 6th April but arrived on 31st March no one home left a card telling to go on line & rearrange a date which I did and arrange for 6th they then tried to deliver on the 1st I then phoned them to say I had rearranged for the 6th and was told it was booked in for then, well when it hadn't arrive by 1.30pm on the 6th I called again and was told it wasn't out for delivery and I would have to wait until the next day and then by magic the delivery arrived about 4pm on the 6th leaving me confused as to how these people manage to hold down a job let alone run a delivery service.
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B
10/10
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Velux are a good quality company and the blackout blind arrived very quickly and was easy to install. It does what it says!!
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S
9/10
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Poor delivery service. The day of delivery was given and I was advised the item was 'out for delivery'. However, no time range was given and I was advised that a signature was required. Therefore I had to wait in and waste most of my day.
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M
10/10
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Great. The whole process from ordering , delivery and then fitting was so easy. Didn’t expect it to be so painless ! Looks really smart. Very pleased. Worth the money.