veluxblindsdirect.co.uk Reviews

Choosing the measurement was extremely easy and accurate. There is a good colour choice. Everything about the ordering and purchase was seamless. The blind was easy to install and looks great. Thank you.

Velux Customer Service was superb. Your delivery company Royal Mail are useless. They lied saying they tried to deliver my order but claimed no one was in. Not only were 4 people in but ALL DAY two of us were fitting a new front door to the house, so there is no way they visited my house. I therefore I still do not have my delivery and I have to rearrange it with Royal Mail! Why don’t they just try and delivery it the next day??? Terrible service by your nominated delivery company.

Easy to order the correct product as details were given to identify the correct size needed. Delivery - we were kept informed and products arrived in good condition. Installation very easy with clear instructions. Looks great.

I was initially on the main velux website and finding the correct blind was very confusing. I then spoke to the customer service department and the lady I spoke to was extremely friendly and helpful. She told me to come off the main site and go onto the blinds direct site , she talked me through the process of finding the blind that I required. I had previously ordered the wrong blind , and without her very helpful assistance, I would have ordered the wrong blind again. The main Velux site is very confusing.

Website states 21 working days before you receive item,but came so much earlier.Normally a good thing but we were away soon after ordering and we were informed it was going to be delivered during that time so was frantically trying to delay order to no avail.

the address that was provided was written incorrectly on the delivery package! apparently is not clear so the package is going back and forth -I STILL DONT KNOW WHERE IT IS

The new ones don’t seem made as good as the first ones I ever bought About 10 years ago, The new ones seem pretty flimsy , not very good quality, Not impressed at all will not be recommending them to my friends and family. They seem to be a cheaper version of the ones I’ve had before. Really pure quality.

My son was very happy with his car design blind - he is 38!!

I ordered a blind for a ggl 8 window. However I had to purchase a ggl uk8 blind. The rails were 50mm longer than the window frame and I had to cut to fit. I also had to alter the blind string which was a hit and miss affair.