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Tristan J
3/10
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Big scratch to the aluminium despite being well blazed. Clearly it was scratched before packing
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Rory M
1/10
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We ordered mounting brackets that never arrived. We called and requested a refund. Refund still hasn’t arrived. Poor overall experience
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Campbell S
8/10
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Would be beneficial to see cost as options are selected so comparison can be made, I.e. colour, trim etc. Overall impressed with ordering process and ease of fitting, exactly what I needed for light and temp control in my loft space.
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Stephen H
10/10
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Extremely well designed and packed. User experience had clearly been carefully considered
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Andrew W
8/10
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Ridiculously difficult to install when you are replacing a former Velux blind but once you've wiggled it into place and screwed in the screws at an awkward angle then the blackout Velux blind works a treat.
Comment by veluxblindsdirect.co.uk:
Thank you for taking the time to share your feedback. We’re sorry to hear that you found the installation process particularly challenging. Your comments about the fitting experience have been noted and will be shared with our team for review. We’re pleased to hear, however, that once installed the blackout blind is performing well and meeting your expectations.
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David C
10/10
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The delivery time of 2 weeks was excessive. I would have expected it to be much quicker than it was.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We appreciate your suggestion about showing costs dynamically as options such as colour and trim are selected. This is a helpful insight and will be shared with our team as we continue to improve the ordering experience. We’re delighted to hear that overall you were impressed with the ordering process and found the blinds easy to fit.