Delivery was late but it took me to inquire why rather that a proactive email highlighting delivery issue and thus allow planning of fitting appropriately Box was crushed on delivery Considering ordering additional two more but concerned
Product was well machined,well pack and a perfect fit.. Nice gesture to have a couple of additional screws The small ones are easily dropped when you\\\'re trying to hold a section in place and secure it at the same time! Years ago i actually installed a couple of Velux Windows in a slate roof. Gotta say I prefered simply replacing a roller blind.
We purchased the 1.8m extendable window opening pole and we’re really pleased with it. Delivery was much quicker than expected, the quality of the poke is fantastic and very sturdy.
Love that the product is consistently good quality, well designed and durable. The instructions are by diagrams alone. Wondered if the disposable red plastic parts could be recycled By Velux, but perhaps not cost effective?
Delivery was better than expected. Was informed it would be delivered on the 27th June, actually came on the 23rd June. Very impressed.
Package was damaged but contents okay Packages did not have an address, the driver had to phone
I ordered 2 windows and it asked me what flashing kit I wanted. Instead of adding one for each window, it only added 1. This should be made clearer.