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Ian J
8/10
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I had difficulties fitting the sides of the blind. In particular the string got tangled within the fitting so the side would not click into place. I had to remove the side , clear the string into its proper position and then refit the side. The only way I could do this was to remove the blind entirely from the window and refit the sides on the ground where I was eventually able to click the side in place. This involved using tape to hold the sides in position and lifting the entire assembly upto the window. Got there in the end but it wasn't easy.
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Rod M
8/10
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The product is excellent, and the fitting instructions very good! My only criticism is that the delivery was split between to different days. It is impossible to fit the blinds without the parts in the second delivery, so no point in sending them out separately! Then the second delivery was four small parts with together would fit into a small shoe box. They each came separately packed, each in a box double the size of a shoe box!! So the packaging and delivery of these four small components was absolutely ridiculous!!
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Brenden T
10/10
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Instructions on blind fitting a little vague in areas but once sorted it was easier
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Tracy P
10/10
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The product support guy was brilliant and gave me step by step advice on how to set up my velux remote control.
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Michelle F
9/10
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Took ages to actually to speak to an agent. Wasnt informed that two blinds ordered came from different location. And therefore onky one delivery note. Scottish location gave exact delivery details. Evri, London location gave not one idea of when delivery would appear and when it was it was just dropped at the front door ' dogs informed me something was outside as delivery driver obviously couldn't push a bell. Let velux impression down badly