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Bharat D
0/10
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Extremely difficult and convoluted process for ordering ant setting up the mobile app. Not owner and user friendly. 2 weeks on and still struggling to get the app to recognise both solar velus skylights.
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Nina B
10/10
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I have only ordered samples at this point…. But the service has been good processing my order.
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Suzanne M
5/10
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This was a replacement for a prior blind that broke. The quality of the black out blind is much poorer than in the past. A lot of light leaks in at the top of the blind. Disappointed when comparing to older model. High price and not great quality. Given this experience I would consider ordering non- branded blind next time I need a replacement.
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Ruth M
10/10
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The blind is perfect just as described. The only thing we can fault is your delivery timescale
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Linda P
10/10
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We were able to fit the blinds relatively easily. Initially one of the packages from our delivery was missing. (Courier issue) but Velux speedily sent a replacement
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Toby C
8/10
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Bought blackout/pleated blinds to replace 15 year old units. New ones just feel lower quality: thinner material, lighter build and the blackout and daytime blind are connected, wheras on the old unit they were independant so you could have the top section "open" during the day with just the lower part covered. Also, could not find any instruction how to remove old blind.