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Gail M
6/10
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blind arrived with the cord showing, it was replaced and by one that works but is noisy due to incorrect tension. Don't have the energy to change it again!
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Victoria H
3/10
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The product itself is great. The fitting instructions were poor. If I has actually followed them, I would have cut out the wrong part of the insulating block. It would help if you made it clear which side of the window the fitting needed to go.
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Mark M
9/10
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Great product but it was delivered to the wrong address. Thankfully our distant neighbour walked it round to us.
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Martin H
9/10
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With so many products available (we order blinds) I was unsure which one was correct so that made it difficult. However customer services were excellent and took me through the process and ordering was fine
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Elizabeth C
5/10
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Your ordering and purchasing online was easy. When the invoice arrived stating EVRI was the delivery my heart sank. I also said that on the email reply. My two blinds were due on Wednesday last week. At just after 3pm I had an EVRI email saying they couldn’t deliver and they would try again tomorrow. The photo they sent was of a house, I live in a black converted barn, see address! On Thursday there was no delivery and no email explanation. I sent emails to you and EVRI with no response other than you would rely on 72 hours. I had a fitter booked for the Saturday (not easy to do!) and had to cancel. I phoned on Monday as there was a phone number on my second email from you and then I spoke to a delightful lady, Caroline I believe, who was very sympathetic and made my delivery happen on the Monday afternoon. Sadly the cardboard packaging on one was damaged and again my heart sank but fortunately the hole did not damage the contents. I would not order from you again online because of the EVRI delivery company. My blinds however look fantastic, so thank you for them, I am extremely pleased with them.