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Stuart B
7/10
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Problems with item delivered. Called customer service and was impressed with the help and the offer of a replacement blind. Still had to wait 2 weeks for the replacement. Second blind was to be delivered on 17th but got an email from Royal Mail they tried to deliver it on 15th but could not. I do not know how as there was someone in the house all day looking after my granddaughterr who was sick.
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Martin B
10/10
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Superb engineering. Precise. Do not force anything, read the instructions carefully and it works! Don’t rush it.
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Gillian W
10/10
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You get what you pay for. Velux maybe more expensive but it’s a reliable, quality product and you can order with complete confidence.
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Vix H
10/10
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Didn't have to use customer service or returns. Feel cheeky saying value for money when I received the gateway hub for free. It work perfectly, loaded all up straight away and couldn't believe how easy it all was. I want more remote products to control! I can open the windows before I get home or if I forget to close them when I've already left! The hub is so small it blends into the bcakground
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Sam M
9/10
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I am a fan of Velux products and have installed windows and blinds over the years. The windows are exceptionally well enginnered and great value for money, however I find that normal the blackout blinds need replacing around every 4 years if they get regular daily use. It would be good if Velux made a range of blinds that were engineered for more robust regular usage.
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Stephen S
10/10
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I have fitted the blind easily. The sun screen took a bit of figuring out as to how to fit it. I have yet to do that.
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Kevin C
10/10
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Perfect fit and size, followed the fitting instructions and was very easy to fit with no issues. The window blind arrived a day earlier than expected.