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Alan M
10/10
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This is the 4th blind we have purchased which shows how good they are. We had a product issue with this last one - and it was replaced immediately without question. Delivery on the original and replacement product was super fast.
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Paul H
8/10
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ordered 2 identical blinds, 1 correctly delivered, 1 wrong colour and size ! slow to correct error,but pleased with the one correct blind.
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Rodney H
10/10
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Customer help service extremely friendly and helpful. Alistair was very helpful and patient when I phoned for help for which I am extremely grateful. I would have no hesitation in recommending VELUX to one and all for the product and the excellent customer service.
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Jonathan P
4/10
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Product faulty but did not find fault until installed. Blind rucked up slightly near bottom corner where open/close handle bar is attached. REASON Poor assembly. Fitment easy with pictorial leaflet and impressive little screw driver. Attaching blind support lines a little tricky with weakest hand. Maybe adapt the end of your supplied screw driver to align anchor clip into slot would be helpful. Regards. Jon P
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Jonathan G
10/10
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It is easy to put the position sensor on upside down. Fortunately it is also easy to reverse it and the blind then worked perfectly.