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Stephen B
8/10
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Great product and easy to install. The Duo blinds make a big improvement to heat build-up and ensure a good sleep.
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Lesley J
5/10
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Your website is not as helpful as it could be for someone ordering one of your products. I ordered blinds to fit a standard Velux which had been fitted with motor after original installation. Nowhere on the website does it mention that I might need an additional part to connect the blind to the motor. You could simply have show. The accessory as “usually sold with this blind if not originally electric window”. As it is when I called Velux they immediately told me that I would need an additional part to make the work. Having waited 4 weeks for the original order I now have to wait an additional two weeks for the extra part. A little thought in the website offering might have improved my buying experience and make me want to recommend the site to others.
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Colin R
0/10
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Dont send a satisfaction survey, when you have just told me my order is delayed by 2 weeks!!!
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Philip B
10/10
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Delivered before scheduled day but we were in. Slight package damage but product fine. Very clever design and easy to fit. Very happy with product - kitchen us much cooler now.
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Margaret T
0/10
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The product I ordered was never delivered! Only after tracking with Evri discovered the product was damaged and not delivered! Was told to contact you and inform you. Surely this should be the responsibility of the delivery company
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Andrew F
7/10
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I did not receive any notice of delivery. The top brackets for the blind should be included with the blind; they probably only cost pennies to produce and the blind is expensive. Had to order a complete new blind although all I needed was new material as the old one had split. There is insufficient overlap of material in the track; or better still add a hem to the sides of the material. The fixing screws supplied had Allen slot heads, necessitating a trip to the hardware shop to purchase socket. If you don’t want to use standard slotted screws you should include the tool required.