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Bruno N
10/10
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Appreciate you offered your customers the comms hub. We ta the right thing to do and as a property investor I’ll be sticking to velux and not bother w competitors even if cost is higher.
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Eddie G
10/10
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Great quality blinds, easy to fit. Quick to arrive and the benefits of solar shading can be felt. Thanks
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Geoffrey D
0/10
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We are extremely disappointed by the expensive solar powered window we recently purchased. It doesn't work. We bought it because we are both disabled. We have just bought a Velux pole to open it manually, but neither of us is strong enough to operate it - there's a saying for that: "good money after bad".
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Donna C
4/10
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I couldn’t click on the accessory to explain its uses. So I was in the dark as to whether it would work. When it arrived, I now realise I should have bought the pole with the attached hook and another product for the blind. Therefore, both things I ordered are currently useless
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Andrew K
0/10
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Hahahaha, you’re asking for feedback before I’ve even had my order. Your incompetence is outstanding. You put a 4kg package on an 18 wheeler hgv to deliver in the Cotswolds. Honestly my 11 year old would do a better job with your logistics. You also emailed to say you’d lost the package. Genius. Any chance I’ll ever get these velux blinds delivered. Thoughts?
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Stephen G
2/10
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Delivery was very slow, but probably due to shipping from France. Also you have no approved installers that cover London, which is ludicrous, I was bounced around various recommended installers fo4 three days then just went off grid. Either get some installers or stop pretending you hav3 a network if it can’t cover central London.
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Richard H
10/10
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A well designed and constructed product with clear instructions and a very helpful and immediately available help line operative. I am not a natural DIY exponent and I was delighted to have been able to finish the installation without having to enlist paid assistance.