|
Mark J
6/10
|
Communications were not great. I’m arranging a return which is scheduled for today - hope it works out.
|
Anthony G
2/10
|
You sent me this questionnaire when I still haven't got my blinds so can't answer half the questions. I ordered them on the 20th Nov & as of yet not received them. After alot of searching on my order page I managed to find a tracking address but they only say maybe delivered today, so still not sure if they are arriving today or not. I was informed that my order was despatched on the 26th Nov, it is now the 4th Dec.
|
David M
10/10
|
Blind excellent (fourth we've bought for attic room), keeps room fully dark and feels warmer - perfect. BUT, delivery poor, left on front step for hours in steady rain, even though clear directions where to leave if no reply and, in any event, we were in. Doesn't detract from quality of product but should be noted.
|
Gill S
10/10
|
It was easy to find the information I needed to order a replacement blind. In spite of the seven years I delayed before ordering a new blind to replace the one whose mechanism had broken, the old blind continued in use with the use of an expired bank card to keep it closed, but I think the new one is less likely to break because of the new system for altering the blind’s position. The replacement arrived promptly and was easily installed by my son. I would recommend Velux to anyone, they offer a really excellent service. Gill Seward