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Behdad H
10/10
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Your customer service agent was excellent, he was courteous, knowledgeable and friendly. Very well done.
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Roy C
10/10
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The blind looks good and works good, the side runners are a bit flimsy but overall happy with the product.
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catherine m
0/10
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Impossible to install I've given up - and your QR code only shows the paper brochure
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David W
10/10
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Delivery service was diabolical. I took the day off to accept delivery on Friday which is when TNT said they would deliver it. No update from 5.02am when it was in country, about 80 miles from me. The package was delivered the following Monday when I was at work and just dumped at the front door. The next update was 15 minutes later to say it had been delivered. I only get 5 personal days per year. I have now wasted one of them
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Tony H
10/10
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I have bought many vellum blinds over the years and I've noticed how incremental improvements are made to the design. This time, a great improvement was the mechanism for retracting the blind, by slightly pushing in the bottom rail. This helps avoid the problem in the earlier deigns whereby uneven pressure to retract the blind can cause failure. Much better!