veluxblindsdirect.co.uk Reviews

Consumer Goods

(16093 public reviews)
Rating of  8.2  from 0 - 10

The blinds could do with being bag up for weather proofing when in transit. The blinds were left on my door step and water had soaked into the bottom of the boxes but luckily no damage. Velux is a top product and would buy again. Regards Darren

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Items were shipped 3 days ago but are still showing in tracking sitting in warehouse in France! Need to improve shipping or use different courier

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The blind design varied from the original, which seemed a better product. New holes had to be drilled and the channel to raise or lower could not be used without the accesory. May as well have bought a cheaper after market product. An advantage was that the click in for the cassette did work as OEM- which was good. Customer service has never responded to my e mail.

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Your supporting documentation is outrageously bad.

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Package not yet received. Order placed 18 days ago.Emailed customer service and reply said will be in touch in 72 hours which is too long.

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The blind arrived quickly and was exactly as expected. Easy to fit thanks to the clearly set out comprehensive instructions. It looks great and is easy to use with the adapter and extension pole.

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Great product and quality

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Your customer service colleagues were excellent in organising what we wanted, so too the installers - Octabuild - who did a great job. They were prompt, friendly, professional, clean and tidy

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