veluxblindsdirect.co.uk Reviews

These blinds fail after about 18months because the taught string cuts through the plastic runners and then fails making the blinks unusable. I’ve had multiple battles with velux over this quality and am told to just buy more. Think it there are no other options for the window of this size and my daughter needs to sleep. Wish we had never installed these Velux windows honestly.

Beautiful blinds

One of my new blinds has a pin hole in it, although not a major issue.

Wrong size on invoice and item delivered. Size ordered was S06. Size on invoice is SK06. Blind guides do not fit the rooflight.

Removing old blind proved problematical despite excellent instructions/diagrams + videos. Removal of the top cassette was the problem despite following guidance. Eventually I used a broad chisel with padding to protect the glass and pushed it at one end between the glass and blind cassette and then twisted the chisel and it immediately popped out!

We have not yet received the blind despite receiving this satisfaction survey. It should have been delivered today but was not. Please can you explain why we have this survey. Do you assume we have received the package. Has the delivery agent informed you that they have delivered when they have not.

Visited showroom in Glenrothes as we were unsure if we could get an identical replacement blind for GGL window. Staff excellent and explained the order process and advised on additional parts required to allow installation...This was not clear to me on the web site. Delivery courier did NOT ring door bell and part order was left in doorway --I only realised delivery was made via email. No explanation given for part order so I phone Velux who tracked order and established that remainder would be delivered the following day as indeed it was. Courier did not advise me

I ordered samples not received so until they arrive can’t truly feedback. But if they don’t come at second request I won’t be using or recommending Velux