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Tracey W
5/10
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To further explain, I bought 2 blinds & 1 service package - I received 3 separate emails almost daily regarding despatch, on its way etc. I received 1 blind yesterday, another today and the service pack separately today. Seems a waste of postage and time to have 3 separate deliveries and the EVRI service is really unreliable in my area, That's the biggest disappointment - great products/ online ordering but rubbish delivery
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Rhona F
9/10
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I had a query which was dealt with very quickly and efficiently. After care service excellent. Would highly recommend you and use you again.
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Jennifer A
10/10
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The blinds were delivered ahead of expected delivery date. The blinds were very easy to fit and look great. The blinds are quite expensive in relation to the size of the blinds but I did not want to compromise and buy an alternative that was less easy to fit and did not fit the windows perfectly.
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Melissa P
10/10
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We were really please with the service. We purchased our blinds sometime ago during a house renovation and have only been ready to fit them now. We opened one of our blinds and found a part had snapped in the mechanism. We thought we may have a difficult situation trying to get a favourable response after such a long time. But we were surprised to get a prompt response confirming a replacement blind would be sent to us. The blind has been fitted and we are very happy with them. Thank you!
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Paul M
8/10
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I wish that the motor inside the Vellux windows were more powerful and would open and close more quickly.
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Martin C
10/10
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The removal of an old broken blind is very difficult. Some thought needs to be given as to how this could be improved. To fix the replacement was much easier and the directions provided are clear and logical.