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Jonathan G
10/10
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It is easy to put the position sensor on upside down. Fortunately it is also easy to reverse it and the blind then worked perfectly.
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Adam C
10/10
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Very easy to fit. Seamless joints. If you need a blind for a Velux window you should not look anywhere else.
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Roland G
7/10
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Compared to a Velux blind bought 10 years ago- this one is more fiddly to put up- with small plastic parts to fit together to make it work. Overall it's less robust.
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Simon E
10/10
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Excellent blinds, easy to order and very easy to put up. We wanted proper Velux blinds so they would fit correctly and we weren’t disappointed. However, delivery was a bit confusing as arrived early by 4 days but we didn’t get a text until/email until 1hr before and we weren’t able to be in to get it. (We then quickly put return to depo on tracking website to pick up but it was already left with a neighbour). When we did eventually manage to get the blinds, one had a damaged box and slight mark on the blind which was a bit frustrating after a long wait to get them. So apart from inaccurate delivery communications and box damage in transit we were very happy with the quality of blinds and instructions and ease of putting them up.
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Russell V
10/10
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Roller blinds are very easy to install and fit snuggly into position. I have had a previous purchase in situ for several years and it still operates perfectly. Blackout blinds really do block the light. No gaps around the edges. Dual blackout and translucent blind is very clever and also works brilliantly. Very impressed. Special offer made the blinds price competitive with "unbranded" competition. Highly recommended.
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Brendan F
7/10
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I've initiated a return, but it's a slow process with no updates.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. I’m sorry to hear that your return has felt slow and that you haven’t received any updates. I’ve located your return request and I’d like to apologise for the delay in getting back to you. Our team is currently reviewing it and will be in touch by close of play tomorrow at the latest with your return reference and confirmation of your collection date. Thank you for your patience while we get this resolved.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the installation process felt more complicated compared to your older Velux blind. Designs can change over time, but we understand that ease of use and long‑term durability are incredibly important. Your comments about the smaller plastic components and overall robustness are very helpful, and we’ll make sure they’re passed along to the relevant team for review.