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Richard S
5/10
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Please don’t use Evri, their poor reputation is deserved. My package was late & delivered to the wrong address
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Neil F
10/10
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Excellent experience, thank you. Our windows were taken care of by the builders involved in our kitchen project, but they suggested the Touch remote that copes with both widows and their blinds. Excellent, positive help from your colleague prior to simple online ordering process.
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Nicholas T
9/10
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Additional brackets were recommended for fitting at the time of purchase, I took a chance on not needing these as I was replacing broken Velux blinds, albeit a different model. Fortunately I was right, but clearer info about whether or not my existing brackets would work with the new blind would have been welcome.
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Chris F
10/10
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We received our blinds much earlier than expected which was really appreciated and I was able to install straight away. They are excellent blinds.
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Fraser G
8/10
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Previous blind battery failed - so you have to buy a whole new blind! Still can’t work out how to connect it to my room controller. There is a clip on the new blind and i don’t know what it’s for - but it spoke the look.
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Alan W
3/10
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No blind received. Royal Mail no show!!! Still no blind received. Maybe due to Christmas back log. But very poor advice from Royal Mail. With over use of computers and lack of human interaction! Please contact us with firm delivery date.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We apologise for the delay with your blind order and are pleased to confirm that it has now been delivered.
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Kelly P
9/10
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No issues at all until Evri decided to just prop them against my door and not even ring the doorbell (I have video footage of this). We were both in and I was checking the tracking regularly so was lucky enough to see it quickly but they could have easily been stolen as it was clear from the packaging what they were.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations. Your satisfaction is important to us, and we'd appreciate the opportunity to make things right — please contact our team for further support.