veluxblindsdirect.co.uk Reviews

Consumer Goods

(17127 public reviews)
Rating of  8.3  from 0 - 10

Would be nice to have actual written instructions, not just pictures!

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At 65 years old and a lady on her own I was most impressed with how easy it was to install. Brilliant

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I bought this to replace one that I bought 12 years ago that had broken. The video on your website was ok, but probably needed more info about how to remove the top bar. You need to really pull hard. It felt like I was almost breaking something when I did it, but all was good.

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Delivery was a bit slow not helped by the Evri courier, but the product was easy to install and replace my previous control

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My Solar blackout blinds for my VELUX roof windows have really helped to keep the room cooler during the heatwave. They are very easy to control using the free app and I was pleased that I could get a voucher to cover the cost of the Gateway. Highly recommend this quality product.

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I have 3 motorised solar blinds with 3 handsets, it would be helpful to have all controls on one handset.

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Read emails that customers send within the specified times

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I ordered 2 blinds (both the same) but only one was delivered on the specified day. The delivery driver was a little unhelpful when I asked him to double check the order. I rang customer service and the 2nd blind was delivered the next day and left in a safe place. I had no updates from the delivery company other than the day the order was to be delivered - most companies now give a day then a rough time slot or call when they are on the way. The lack of updates coupled with the blinds not arriving together & an surly delivery driver was somewhat irritating. However the blinds are now fitted and in situ.

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I had troubles with my delivery, emailed customer support, and still have not even received a response

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Painfully slow and no communication.

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