|
Saul M
9/10
|
The picture only instructions aren't very clear of you've never fitted a Velux blind previously.
|
Elliot L
0/10
|
The goods were delivered to the wrong address - no response to repeated attempts to contact and get this rectified - complete failure of order - not good..
|
David B
9/10
|
Yes I had a little difficulty fitting your blind due to the orientation of my VELUX roof window and the instructions. but the gentleman who guided me through the problem was very helpful and very patient with me which was much appreciated and solved the problem. I would never have resolved it without his help. Thank you.
|
Peter R
10/10
|
The Velux blind was easy to install, with clear instructions, and it looks good when in place.
|
Caroline W
10/10
|
AMAZED HOW EASY IT WAS TO ORDER THE CORRECT SIZE USING THE MARKED WINDOW CODE EVEN THOUGH OUR WINDOWS ARE OVER 30 YEARS OLD
|
peter m
0/10
|
never received my item
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear that the delivery service didn't meet your expectations and that you did not receive the product at the time of the survey. Your feedback is important to us, and we're continually working to improve our service.
|
Denise H
9/10
|
Shipping was a long drawn out experience. Not realising it wasn’t UK based I followed the lengthy tracking right through another country till it was released from customs and entered the uk. Then no further tracking after it was delivered to the final depot. Not knowing where that was I was surprised when it got delivered to me well before the estimated delivery date.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We are happy to have been informed that you have received your parcel meanwhile. Please accept our sincere apologies for the inconveniences caused.