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Garry G
10/10
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Bought 2 blinds recently I had made an error with the first fitted then realized it was wrong checked the box and order and I had omitted a letter or number. I phoned to request a return and check if the one I had would fit my other window luckily it does and now fitted correctly the replacement has arrived and also fitted, The second is a newer upvc and is noticeably better than the one fitted to the wood frame window which lets in light at the top and sides and has a pin hole in the cloth not noticeable at dusk but shows in the sunlight
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Steve H
10/10
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Excellent quality products and first class sales and after sales technical support.
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Jonathan L
10/10
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For the second time your excellent customer service agent helped me navigate through the data on some old Velux windows and get to the product I wanted. Brilliant! Thank you.
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Joy B
6/10
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Colour of one of my blinds was wrong. I have fitted it but had ordered another colour
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John S
9/10
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I'd put off ordering blinds for my Velux windows as I'd had a bad experience with another blind supplier for other windows in the house. I should not have worried! Choosing the right blind was very simple (once I had the window code) on the website. Order confirmation and other communications were good. Delivery came 2 or 3 working days quicker than expected. Fitting instructions were easy to follow with the following caveat: The height of my windows meant I needed a sturdy platform to work on and it was, essentially, a two-man job. An eye-level blind would be easy to fit, but, 12ft off the ground becomes a lot more fiddly. The blackout blinds look amazing and have made such a difference - the dark blue colour is classy. Overall I'd say I had an excellent experience with my Velux online purchase.