Great product and easy to install; however, delivery was delayed and was over a week late.
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Instruction sheet in packaging not easy to locate - used instructions from website which did not correlate to my unit. Then found correct instructions. Which did not hel with the correct route for the cord to take And Very difficult to find the right tool to use on the tiny screws provided Blind now up but not smooth or best Do not know if that was me or the product - either way not good. The product was delivered on time and in good condition and correct for my window.
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Velux remain outstanding as a manufacturer and suppler of top quality functional products and customer services are always on hand to advise and support so keep up the good work
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