The Web site is so easy to use and order from . The blind came quickly. It is easy to install and use and good value for money. Very happy with my purchase.
First delivery I recieved,on of the blinds was damaged,I spoke to a lady from velux who was brilliant and tried to send me out a replacement blind,I was mean to receive this yesterday 3rd aug 2023 and still haven’t received it yet,cannot get in touch with the delivery company and the tracking for them is horrendous,saying it was signed for on Tues,then wed and back at the depot now.
I ruined one of the pair of click assembly blinds due to unclear ‘cartoon’ style instructions. Cost me over £150 to replace.
Outstanding design for the blackout blinds. Helpful website easily identifies the exact frame needed. I was surprised I could find a perfect fit for my quite old windows. Fast shipping and the instructions clear, there is a very helpful YouTube video made by Velux for this model. Took half an hour to install, just need a carpenter’s Awl that I bought from a hardware store for less than a fiver. Blinds look lovely!
The picture instructions are too basic. Needs more relating to pairing and Hi Lo calibration. Had to use YouTube to understand more.